Media Hub Student Consultant Pool

Please see Special Instructions for more details.

When applying you will be required to attach the following electronic documents:

For additional information please contact:
Teresa Preddy ddy

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard  et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Note:
All job offers are contingent upon Human Resources final approval

Media Hub Student Consultant Pool

This recruitment will be used to fill part-time Media Hub Consultant positions (up to 20 hours per week, as needed) within Media Hub
, a division of Academic Technologies under Business Architecture in University Information & Technology ( UIT ) at Oregon State University ( OSU ). Positions are primarily located in The Valley Library
.

Media Hub (MH) is a student-initiated multimedia unit that serves all currently enrolled OSU students, faculty, and staff. The primary mission of Media Hub is to provide multimedia facilities, equipment, and technical support to support the production and presentation of academic work. Media Hub also collaborates with faculty and staff to create and deliver media that enhances teaching, training, research, and outreach.

This position includes four consultant tracks:
Customer Service Consultant
, Equipment/Studio Maintenance & Support Consultant
, Production Consultant
, and Social Media Consultant
. Consultants provide support through face-to-face, email, Zoom, and phone interactions.

This position requires the ability to lift and carry up to 25 pounds, sit or stand for extended periods (3–8 hours per shift), and wear closed-toe shoes. All hires must successfully pass a background check and within 30 days complete required critical training. A flexible schedule, including evenings and weekends, is required.

OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers ( NACE ) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:
Communication, Critical Thinking, Teamwork, Technology

Role Summary

Customer Service Consultants serve as the first point of contact for Media Hub clients. This role includes processing client requests, providing basic technical media support, coordinating spaces and equipment, and supporting daily front-desk operations.

Position Duties

• Greet students, staff, and faculty and respond to general multimedia support inquiries.
• Create, process, and manage media production requests and equipment checkout/check-in orders.
• Answer multiple phone lines and monitor email accounts and web-based collaboration tools (e.g., Zoom).
• Process web- and email-based service requests in Media Hub systems.
• Schedule presentation classrooms, interview rooms, studios, and media lab reservations.
• Provide scheduled technical support for classrooms, studios, and media computer labs.
• Perform opening and closing office procedures.
• Maintain clean, organized, and welcoming public and work spaces.
• Perform copying, sorting, filing, and basic administrative tasks.
• Organize and maintain office files and forms.
• Assist with communications and administrative programming.
• Escort users to and from secure areas as required.
• Perform other duties as assigned.

Role Summary

Equipment and Studio Maintenance Consultants ensure Media Hub equipment, studios, and presentation spaces are clean, organized, and fully operational while providing a…