Program Manager (Mon-Fri 8:30-5:00p with flexibility + on-call

Program Manager

Program Managers oversee the daily operations of their assigned program to ensure the quality of services provided to supported individuals within the program. This includes, but is not limited to, managing the schedule, personnel, and finances of the program as well as confidential safekeeping and management of supported individuals' personal information.

Eligibility for Employment

• Ability to pass an initial criminal history check from the Department of Human Services Criminal Records Unit and recheck every 2 years thereafter.
• Be a citizen of the United States or legally able to work in the United States
• Must be at least eighteen years old and hold a current driving license, insurance, and a good driving record.
• Ability to complete required training and annual training thereafter.
• The ability to maintain regular attendance and to perform tasks outlined in this description (with or without a reasonable accommodation) is an essential function of this position.

Knowledge, Education, and Experience

• High school graduate or equivalent required.
• Two or more years of experience working as a care provider or otherwise related role.
• At least 1 year of experience working as a care provider with individuals with Intellectual and Developmental Disabilities.
• At least 1 year of management or supervisory-related experience required.

Skills

• Effective Verbal and Written Communication
• Supervisory
• Technical Skills
• Analytic and Critical Thinking
• Organizational & Time Management
• Problem-Solving
• Coping Skills
• Relational Skills and Teamwork
• Professionalism
• Change & Project Management

Abilities

• Proficiency with Microsoft Office Suite, Outlook, Word, and Excel.
• Ability to work with diverse populations.
• Demonstrate an ability to establish good working relationships with any and all internal and external stakeholders, including the admin and management teams, fellow staff, Board Members, volunteers, and supported individuals.
• Demonstrate an active commitment to the Mission Statement and values of Home Life.
• Ability to model and educate on Home Life values and expectations to co-workers and new employees.
• Act as a role model by treating all people with warmth, empathy, and genuineness with respect and sensitivity for their privacy, rights, culture, ethnicity, religion, and lifestyle differences.

Preferred Qualifications

• Knowledge of I/DD Individual Support Plan forms and implementation preferred.
• Associate's or Bachelor's Degree in Human Development, Psychology, or related field preferred

Supervisory Responsibilities

General Responsibilities

General Expectations:

Meetings:

Documentation: