Residential Conference Assistant

Please see Special Instructions for more details.

When applying you will be required to attach the following electronic documents:

• 2-3 References

For additional information please contact:
Regina Warren-Burnett ren-burnett

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard  et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Note:

All job offers are contingent upon Human Resources final approval.

Job Title: Residential Conference Assistant

Appointment Type: Student Employee

Job Location: Oregon State University (OSU)

Position Appointment Percent: 100%

Appointment Basis: 12

Pay Method: Hourly

Pay Period: 16th - 15th of the following month

Pay Date: Last working day of the month

Remote or Hybrid option?: None (On-site)

Minimum Hourly Rate: $15.05 (Standard); $14.05 (Non-Urban); $16.30 (Portland Metro)

Maximum Hourly Rate: $21.50 (Standard); $21.00 (Non-Urban); $22.00 (Portland Metro)

This recruitment will be used to fill nineteen (19) part-time (a maximum of 24 hours per week) Residential Conference Assistant positions for the Office of Operations at Oregon State University (OSU). The purpose of this position is to assist the Residential Conferences Management with all operational aspects of the summer conference program. This is an on-call, live-in, paraprofessional student position. RCAs are supervised by a member of the Residential Conferences Management team.

The position requires attendance at all trainings and a significant percentage of the employee’s time during the dates of employment. RCAs work 40 hours per week, with two days off per week, and the role involves night and weekend work.

University Housing and Dining Services recognizes the importance of learning both in and out of the classroom, and supports the concept of education as an individual as well as a community experience. Our primary focus is service to OSU students. We strive to provide our students, faculty, staff, and guests with safe, economical, on‑campus living and dining options that are convenient and comfortable.

We offer a variety of living and dining options in fifteen residence halls, three dining centers, and a number of family apartments. Our department is an auxiliary enterprise funded solely by customers who use our services – we receive no state or tax dollars. We work to maintain the highest educational and service standards for our customers and foster an open, respectful, and enjoyable living, learning, and working environment.

A personal and professional commitment to providing excellent customer service and creating inclusive environments is a core value of University Housing and Dining Services. RCAs are expected to affirm and uphold policies that help create and maintain non‑discriminatory campus and living group environments. One must be attentive to issues related to multiculturalism, sexism, racism, gender, sexual orientation, and disability.

As an employee of Oregon State University, the RCA is perceived as a representative of the University in one’s relationships and contacts, both on and off campus. The RCA is expected not to engage in activities that may jeopardize the University’s credibility or create legal vulnerabilities.

Customer Service

• Maintain positive customer service relationships with all guests and residents.
• Promptly direct requests from guests to the Residential Conference Management team.
• Work front desk hours as determined by the client and Residential Conferences Management. Maintain a clean and organized front desk and lobby space.
• Model outstanding customer service and communication skills to other student staff by communicating quickly and effectively and collaborating with team members to address issues as…