Shelter Advocate

JOB TITLE:

SHELTER ADVOCATE WORKER

Job :

Shelter Worker shall monitor the Shelter Facility, including: attending to the individual needs of the residents/clients; maintenance needs, to complete assigned responsibilities, follow security procedures and the written policies and procedures of the Shelter Facility. The Shelter Worker is responsible for the answering of the Helpline.

• To provide services to clients /residents in an environment that ensures safety, respect, Non-judgmental attitudes, non-abusive behaviors and confidentiality.
• Complete all paper work required, including entry into the Logbook;
  Medication Log, Intake of new resident/client coming into the shelter Facility, Monitor and carry out shelter security Procedures or any additional paper work assigned by the Shelter Director and/or Executive Director.
• Provide emotional support to Residents/clients by using listening skills
• Assist Shelter Residents/Clients with conflict resolution
• Provide personal and food supplies to residents as needed
• Assist residents/clients in preparing meals, as needed
• Monitor and carry out Shelter Facility security procedure
• Perform housekeeping tasks as assigned by the Shelter Director
• Answer the Helpline, per Helpline procedure manual
• Knowledge of Shelter Facility Policy and Procedure Manual
• Complying with Shelter Facility Policies and Procedures
• Attend scheduled staff meetings and training workshops
• Contact Shelter Director regarding any concerns regarding the Shelter and/or Residents/Clients
• Perform other duties assigned by Shelter Director and/or Executive Director

• High School Diploma or G.E.D.
• Good Oral and Communication Skills
• Good Listening Skills
• Ability to work in a non-judgmental manner
• Work as a Team Member
• Understanding of Domestic Violence
• Knowledgeable of Community Resources

Shelter Director

Part-time second and third shift 2-3 days per week