Bilingual Front Office Coordinator

Overview

We’re a growing, vibrant, fun-loving pediatric and orthodontic dental practice dedicated to providing exceptional patient care. We’re seeking a dynamic and energetic Front Office Scheduler to join our team and help keep our office running smoothly. Are you a master of multitasking with a knack for organization and a passion for people? Do you thrive in a fast-paced environment and have a smile that can brighten anyone’s day?

If so, you might be the perfect fit for our Front Office Scheduler position!

We are looking for a full-time Front Office Scheduling Coordinator immediately for our pedo/ortho office with locations in Costa Mesa, Placentia, Cerritos, Tustin, Long Beach, Lake Forest, and Garden Grove. A commute between offices is required.

• Appointment Scheduling:
  Coordinate and manage patient appointments, ensuring optimal use of time and resources. Confirm appointments and manage any changes or cancellations.
• Patient Interaction:
  Greet patients warmly, check them in and out, and assist with any questions or concerns. Provide excellent customer service at all times.
• Phone Management:
  Answer incoming calls promptly and professionally, address inquiries, and handle appointment bookings and rescheduling.
• Records Management:
  Accurately enter and update patient information in our database. Maintain organized and current patient records.
• Insurance Verification:
  Verify patient insurance details and assist with any related questions or concerns.
• Office Coordination:
  Collaborate with dental assistants, hygienists, and dentists to ensure smooth patient flow and effective communication within the office.

• A positive, upbeat personality that loves interacting with people.
• Superior customer service skills.
• Strong multi-tasking ability, friendly demeanor, and a love for working with people.
• Excellent communication skills, both in person and over the phone.
• Punctuality and dependability.
• Attention to detail and a strong work ethic.
• Need for excellent customer service skills.
• Bubbly personality and ability to contribute to a fun, friendly office environment.
• Team player who is ready to contribute to our office environment.
• Background check is required and excellent references are a must.

Please submit your CV, salary request, and references. We look forward to hearing from you.