Center Coordinator

Position: Experience Center Coordinator
QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.

Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc.

is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at

Job Summary

The on-site Experience Center Coordinator plays a pivotal role in delivering exceptional customer and training experiences at the Costa Mesa Experience Center. Working closely with local trainers and our nationwide sales team, this role is responsible for coordinating end-to-end experiences for training attendees, customers participating in product demonstrations, and visitors attending meetings, events, and executive briefings.

This position supports a wide range of activities including scheduled trainings, live product demonstrations, customer tours, special events, and partner engagements. The coordinator ensures the Experience Center is fully prepared, welcoming, and operational at all times, while serving as a key point of contact for both internal teams and external guests. This is a highly visible, customer-facing role that requires strong collaboration, attention to detail, and a hospitality-first mindset.

This is a fast-paced, dynamic position where no two days are the same. One week may be focused on supporting week-long Q-SYS training classes-managing registrations, student logistics, meals, and hospitality-while another may involve supporting live demos, booking customer meetings and tours, responding to last-minute needs, or planning specialized events for strategic partners and executive leadership.

The ideal candidate is people-focused, adaptable, and thrives in an environment that requires juggling multiple priorities while delivering an exceptional experience.

Key Tasks & Responsibilities (Essential Functions)

* Provide comprehensive support to training and U.S. sales teams for regional visits to the Experience Center, including preparing and distributing guest communications, coordinating materials, catering, travel accommodations, off-site events, and hospitality needs.

* Act as the primary on-site point of contact for all visitors, managing the full visit lifecycle from scheduling and agenda coordination to on-site support and post-visit follow-up.

* Maintain and manage the Experience Center calendar in coordination with sales and training teams, ensuring accurate scheduling of trainings, demos, meetings, and events.

* Support live product demonstrations and end-user experiences in partnership with trainers, sales teams, and technical staff.

* Coordinate with Marketing on event materials, invitations, branded…