Family Services Technician; Case Management

Position: Family Services Technician (Case Management)
The Orange County Department of Education (OCDE) serves some of Orange County's most vulnerable student populations and provides support and mandated fiscal oversight to 28 school districts serving more than 600 schools and approximately 475,000 students. In addition to providing direct instruction to students through its own alternative and special education programs, OCDE administers an array of programs and services that are critical to the operations of local school districts and community colleges, facilitating professional development, legal guidance, payroll, career and technical education support, high-speed internet access, Local Control and Accountability Plan assistance and approval, resources for families, and student enrichment.

OCDE's vision is that "Orange County students will lead the nation in college and career readiness and success." Department staff are working to achieve this goal in collaboration with educators at all levels of student development, from early childhood through higher education, and in partnership with families, businesses and community organizations.

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Education and Experience:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
• Graduation from high school or high school equivalency test.
• Three (3) years of increasingly responsible program administrative support experience.

There are supplemental questions in the application. Please note that the EdJoin system will time-out after a 20-minute period of perceived inactivity. To assist you in the preparation of your application, the supplemental questions are listed here. Your responses should be thoughtful and thorough, and within the limit of 5,000 characters or less. We recommend that you prepare your responses in advance of beginning the application.

1. Given that this position involves balancing multiple tasks such as conducting interviews, maintaining records, and assisting with re-certification, how do you prioritize and manage your workload to ensure that deadlines are met and that no detail is overlooked? 2. The OCDE Family Support Services program works with a wide range of providers and families to ensure access to child care.

What motivates you to work in this field, and how do you see your role in positively impacting the families you serve? What experience do you have working with community service programs or in a social service capacity? Notice to Applicants:
If you require accommodation in the application process, please inform us.

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
• Graduation from high school or high school equivalency test.
• Three (3) years of increasingly responsible program administrative support experience.

There are supplemental questions in the application. Please note that the EdJoin system will time-out after a 20-minute period of perceived inactivity. To assist you in the preparation of your application, the supplemental questions are listed here. Your responses should be thoughtful and thorough, and within the limit of 5,000 characters or less. We recommend that you prepare your responses in advance of beginning the application.

1. Given that this position involves balancing multiple tasks such as conducting interviews, maintaining records, and assisting with re-certification, how do you prioritize and manage your workload to ensure that deadlines are met and that no detail is overlooked? 2. The OCDE Family Support Services program works with a wide range of providers and families to ensure access to child care.

What motivates you to work in this field, and how do you see your role in positively impacting the families you serve? What experience do you have working with community service programs or in a social service capacity? Notice to Applicants:
If you require accommodation in the application process, please inform us.

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