Mission Operations Engineer

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center.

As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

ABOUT THE TEAM

Anduril's Tactical Recon & Strike (TRS) is a division with two missions:
1) build highly capable autonomous drones, and
2) build solid rocket motors  transform products like Ghost, Anvil, Bolt, and Altius from early concepts into fully operational capabilities by partnering closely with specialist engineering, operations, and production teams. Through our Anduril Rocket Motor Systems (RMS) team, we design and manufacture solid rocket motors using advanced materials, proprietary formulations, and high-volume production methods-delivering safe, reliable propulsion systems that support a wide range of mission requirements.

TRS hires software engineers & hardware engineers, who are excited to build across a diverse and powerful portfolio-from autonomous aerial systems to high-performance solid rocket motors. Our teams contribute to highly capable autonomous robotics systems and propulsion products that operate reliably in the most demanding mission environment.

ABOUT THE JOB

The Mission Operations (MOPs) team is responsible for managing the execution, growth, and success of our customer accounts. Working across product, engineering, sales, and logistics teams, our Mission Operations Engineers own the customer relationships and develop, plan, and deploy Anduril products in support of their missions. They work side-by-side with customers to understand their specific problem sets and then shape Anduril's offerings alongside our engineering teams to fit the mission needs.

Because the problems we solve are uniquely challenging, our Mission Operations Engineers naturally gravitate toward finding solutions and are adept at navigating organizational hurdles. They are ultimately responsible for customer and mission success and therefore play a critical role in the shaping and future of Anduril Industries.

WHAT YOU'LL DO

* Orchestrate the deployment of Ghost-X. Lead the planning and deployment for one of Anduril's flagship hardware and software products in support of customer missions.

This position is in-office and will be located in Costa Mesa, CA, but will require nationwide and international travel to service and manage forward deployed accounts (up to 75% travel). Through collaboration with our engineering, logistics, and technical operations teams, Mission Operators are in charge of deploying our products to the field, training end users, and ensuring the high performance of our products.

We are obsessed about engagement and keeping our finger on the pulse of how customers interact with our products. This helps us improve the user experience and evolve their operational tactics and techniques. And if something isn't quite right, we work with product teams to quickly address the issue on behalf of our customer.

* Grow your business through customer success. In addition to the operational and executive relationships you own, you will be responsible for meeting commercial targets that drive top line growth. This requires establishing committed and trust-based partnerships with our customers to not only help them solve their immediate problems, but also to foresee future opportunities where Anduril's technology can make them more effective.

Understanding Anduril's value proposition and articulating how we can have an impact on a customer's problem set, from the executive level to the end user, is critical to positioning Anduril for the future.

* Shape our products to meet mission…