Change Management Specialist

Overview

The Change Management Specialist is responsible for supporting and leading organizational change initiatives to ensure successful adoption and sustained outcomes across the enterprise. This role partners with leaders, project teams, and stakeholders to plan, implement, and reinforce change related to strategy, operations, technology, structure, and culture.

• Support talent development for all areas of the organization in partnership with ET&D and Business leaders in order to build a successful talent pipeline for ACE leadership positions.
• Project-manages OD initiatives by developing work plans, communicating progress, soliciting and incorporating feedback, and ensuring alignment for successful delivery.
• Program manages emerging leaders programs and other cohort style talent development initiatives across the organization, as assigned.
• Measure the effectiveness of the Talent Development programs, systems, tools and procedures – review and make recommendations for continuous improvement opportunities.
• Provide consultation and support for the high potential program, including the identification of high potential talent and the development process for the identified talent.
• Work closely with ET&D and HR colleagues to build technology solutions that streamline employee and manager tasks in the area of performance management, career development, and other key development activities.
• Produce program materials including presentations, orientations, trainings, volunteer manuals and outreach materials.
• Track, analyze, compile and manage reporting data and forecasting that comes from a variety of sources and formats.
• Manage the ongoing process and program evaluation and make recommendations for improvement.
• Understand how to enable successful change and act as a change agent/champion to help bring the workforce to the desired future state and sustain adoption.
• Understand the business priorities and strategies and how to support the design and evolution of the organization’s operating model, organizational model, roles, responsibilities, programs and processes to enable success against those priorities.
• Design, develop and implement a variety of OD solutions (programs, playbooks, approaches, interventions/preventions, role mandates/decision rights) aligned with HR and business strategies to address critical gaps.
• Develop methods for measuring effectiveness of all programs that support OD work;
  Collect data and track progress by synthesizing results, reporting on trends, and recommending actions.
• Use available research, reporting and analytics tools to drive strategic conversations with business leadership as well as identify opportunities to improve existing or develop new programs and solutions; identify meaningful insights to uncover critical opportunities to experiment, innovate, and implement high-impact OD solutions that can be scaled to the enterprise.
• Apply project management skills to facilitate complex work and maintain stakeholder alignment; develop project schedules, plans and timelines.
• Other duties and responsibilities as assigned.
• Frequent travel for up to two weeks at a time.

• B.A. in Human Resources, Organizational Development, Training or Communication or equivalent combination of work experience and education required.
• 4 – 6 years of related experience in Talent Management, Organizational Development or strong Human Resources Business Partner experience with exposure to organizational talent development.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to manage multiple projects and priorities at once.
• Ability to work independently, self-start and be willing and eager to work collaboratively as a part of a broader team.
• Must be able to exercise initiative, independent good judgment, flexibility, discretion, and solid decision making.
• Proven ability to effectively lead and collaborate across broad stakeholders at all levels.
• Experience recruiting, directing, leading, and managing volunteers.
• Comfortable with public speaking and giving executive presentations.
• Proven ability to establish clear goals, lead with accountability, manage through…