Associate Manager, EDI

The Associate Manager, EDI will partner closely with ERP leadership to manage and evolve B2B EDI operations across Customer Service, Supply Chain, Finance, and external service providers. This role leads internal EDI initiatives, manages the internal EDI team and third-party vendors, and delivers scalable, reliable, and compliant EDI solutions.

This individual owns EDI technical standards, identifies new integration needs, and improves the effectiveness of B2B/EDI communications. The role requires a strong technical background in standard EDI and Dynamics Business Central, with the ability to automate business processes and clearly communicate requirements to both trading partners and internal teams.

• Lead day-to-day EDI operations, directing internal resources and external vendors
• Serve as the primary point of contact for EDI support, including incidents, enhancements, upgrades, and migrations
• Monitor system performance, troubleshoot complex issues, and maintain system integrity
• Own EDI technical standards, data validation, and ERP integration to ensure accuracy and compliance
• Partner with Operations, Finance, Sales, and related teams to translate business needs into EDI requirements and solutions
• Lead change management efforts related to EDI enhancements, upgrades, and process improvements
• Analyze business processes, identify inefficiencies, and implement workflow and configuration improvements
• Develop and execute test plans; lead system upgrades, conversions, and enhancements
• Manage multiple concurrent initiatives, including scope, priorities, timelines, and documentation
• Communicate effectively with stakeholders at all levels, from operational teams to executive leadership
• Set performance goals, remain accountable for results, and comply with company policies and procedures

• 3–5 years of experience supporting ERP and EDI environments;
  Dynamics Business Central preferred
• Strong hands‑on experience with EDI setup, mapping, and testing coordination
• Experience leading projects and coordinating internal teams and third‑party partners
• Familiarity with change management principles preferred
• Strong analytical, communication, and collaboration skills
• Highly organized, detail‑oriented, and self‑directed
• Ability to adapt in a dynamic, growth‑oriented environment