Customer Support Analyst: Data & Systems Troubleshooter

A software solutions company located in California is seeking a Customer Support Analyst to enhance customer experiences with timely issue resolution and technical support. This role demands 2+ years in a similar field, strong troubleshooting skills, and excellent communication abilities. The successful candidate will manage support cases using tools like Jira and provide exceptional service to ensure customer satisfaction. Join a growing team focused on innovation and customer success, while enjoying competitive benefits including a health care plan, retirement contributions, and a flexible work-from-home policy.
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