RevCycle Manager - Epic: IT Epic

Primary Duties And Responsibilities

The Manager, IT Applications - EPIC is responsible for all aspects of the applications and systems supported in the assigned area, including data quality, maintenance and end‑user support. The Manager effectively allocates resources, prioritizes workload, monitors system and staff performance, and provides expertise on applications‑related matters. The Manager also understands the specific needs and interests of the business unit/field and how they relate to the applications portfolio, while ensuring compliance with all Hoag Hospital Information Technologies (IT) policies and procedures.

The role includes overall responsibility for execution of one or more complex programs that may consist of multiple projects. Execution includes program/project strategies, supporting business cases, project plans (Work Breakdown Structure, WBS), reporting, financial control, and all appropriate project documents and gate review materials required under Hoag’s Project Management Methodology (PMM) for a variety of projects, including, but not limited to, new application deployments (Commercial, Off‑The‑Shelf (COTS), and custom), process improvement, application and technical upgrades, feature/function enhancements and technical infrastructure enhancements.

The Manager maintains professional knowledge of current trends and developments in IT and the healthcare field and oversees ongoing support activities to maintain Hoag’s Epic instance.

The Manager, IT Applications - EPIC oversees upgrades, enhancements, and ongoing maintenance for assigned application areas. The Manager provides additional coordination and communication in the assigned team, including technical aspects of the implementation, hardware, processes, decisions, and the project plan. The Manager participates in project scope and strategic direction discussions. This role requires strong organization and project management skills and a technical background with a general understanding of the technical infrastructure and staff, including servers, storage, network, and desktop support teams.

• Epic Management experience (hospital or ambulatory)
• Experience leading and supporting EPIC Analysts
• Bachelor’s Degree or equivalent experience with proven knowledge and experience with computer applications/systems utilized in a healthcare organization
• Minimum 3 years’ experience in Epic information systems implementation, support or as a department subject matter expert
• Experience in designing and executing needs assessments
• Project management and/or project team leadership
• Change management and process improvement leadership
• Expert experience with Microsoft Office applications including Outlook, Word, Excel, Visio, PowerPoint, SharePoint and Project preferred
• Experience working with OnBase preferred

Current CA driver’s license required for local travel

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• EPIC certification in HIM, Hospital Billing, and/or Professional Billing

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute‑care hospitals with sixteen urgent care centers, eleven health centers and a network of more than 1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year. For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers.

Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy. Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women’s health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the 2024‑2025 U.S. News & World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California. To learn more about Hoag’s awards and accreditations, visit https://(Use the "Apply for this Job" box below). Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.