ERP & Systems Operations Manager

• Job Category Supply Chain
• Employee Type Full-Time Exempt
• Required Degree High school
• Manage Others No

Description

ERP & Systems Operations Manager

Employer: HR MGMT 10, LLC

Department: Operations / Supply Chain / Systems

Location: Costa Mesa, CA (In-Person or Hybrid Preferred)

Employment Type: Full-Time

FLSA Classification: Exempt

Reports To: COO & Hemp Manager

Direct Reports: None (vendor and cross-functional ownership)

The ERP & Systems Operations Manager owns and optimizes the company’s operational systems across fulfillment, shipping, inventory, accounting, and ERP infrastructure. This role is responsible for administering ERP platforms, automating manual fulfillment workflows, and ensuring clean system alignment between operations, finance, and logistics.

This individual serves as the internal systems expert with deep, hands‑on experience in Zoho (Inventory, Books, and related modules) and Quick Books
, while also supporting the implementation and ongoing optimization of an MRP/ERP system such as ERPNext
.

The core objective of this role is to convert fragmented, manual processes into scalable, automated workflows that support growth, accuracy, and operational efficiency.

Administer, support, and optimize the Zoho ecosystem (Zoho Inventory, Zoho Books, and related modules) across operations and finance

Manage system integrations between Zoho, Quick Books, shipping platforms, and warehouse workflows

Act as the internal subject‑matter expert for ERP tools, troubleshooting issues and improving system performance

Support ERPNext MRP/ERP implementation, configuration, and ongoing optimization as the system scales

Oversee fulfillment systems and workflows from order intake through shipment and reconciliation

Convert manual fulfillment processes into automated, system‑driven workflows

Improve pick/pack accuracy, shipping speed, inventory visibility, and order tracking

Partner with warehouse and operations teams to ensure system logic aligns with real‑world execution

Identify inefficiencies in current workflows and design automated solutions using ERP tools

Standardize SOPs across fulfillment, inventory, purchasing, and shipping

Reduce human error through system logic, automation rules, and validations

Support scalable operations as order volume, SKUs, and locations increase

Support inventory accuracy, lot tracking, reorder points, and forecasting through ERP systems

Assist with MRP logic, purchasing workflows, and vendor coordination using ERPNext or related tools

Align inventory data across ERP, accounting, and fulfillment systems

Partner closely with Operations, Finance, Warehouse, and Leadership teams

Ensure accounting data flows cleanly between ERP systems and Quick Books

Train internal teams on system usage, best practices, and new automations

Serve as the bridge between technical systems and operational execution

4+ years of experience in ERP systems, systems operations, or fulfillment technology roles

Advanced, hands‑on experience with Zoho (Inventory, Books, or full Zoho ecosystem)

Strong working knowledge of Quick Books and accounting system integrations

Experience supporting or implementing ERP/MRP systems (ERPNext strongly preferred)

Proven success converting manual processes into automated workflows

Deep understanding of fulfillment, shipping, and inventory operations

Strong problem‑solving, documentation, and process design skills

Experience in CPG, food & beverage, wellness, hemp, or regulated product environments

Experience working with warehouses, 3PLs, or in‑house fulfillment teams

Familiarity with barcode systems, WMS logic, and shipping platforms

Ability to operate hands‑on while also designing scalable systems

Manual fulfillment processes replaced with automated, ERP‑driven workflows

Clean system alignment between ERP, accounting, and warehouse operations

Improved inventory accuracy, faster fulfillment, and fewer operational errors

A scalable…