DaisyCare Technician

Overview

Daisy is a national leader in smart space installation and services, dedicated to simplifying smart home and office technology. Our mission is to resolve technology challenges effectively, enhancing our clients' daily lives through innovative and personalized solutions.

• 401(k) retirement plan
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

As a Daisy Care Technician, you will be the primary point of contact for clients, ensuring that their smart space systems operate seamlessly. Your role includes performing maintenance, troubleshooting issues, providing consultancy, and coordinating with internal teams to deliver exceptional service.

• Client Engagement:
  Establish and maintain strong relationships with clients, providing guidance on optimizing, repairing, and upgrading their technology systems.
• Maintenance & Troubleshooting:
  Conduct assessments, testing, and maintenance of audio‑visual, networking, control systems, and security equipment.
• Service Coordination:
  Identify, quote, and coordinate necessary repairs or upgrades, ensuring timely resolution of client issues.
• Documentation:
  Accurately record all service activities, updates, and client interactions using CRM tools.
• Collaboration:
  
  Work closely with internal and external teams—including sales, service departments, and trade partners—to ensure cohesive service delivery.
• Administration:
  Maintain a client book, add new entries as needed, and discuss results, issues, and improvements with leadership.

• High school diploma or equivalent.
• 3–5 years of experience in AV, networking, or technology integration.
• Control4 certification (preferred).
• Valid driver’s license, clean driving record, and reliable transportation.
• Able to lift up to 50 pounds and work in various physical positions.

• Strong leadership, accountability, and interpersonal skills.
• Client‑centric and innovative mindset when interacting with clients.
• Commitment to continuous learning and adaptation to new technologies.
• Effective proactive problem‑solving abilities.

• Competitive salary based on experience.
• Health insurance (medical, vision, dental).
• 401(k) retirement plan.
• Paid vacation and sick leave.
• Opportunities for professional growth and industry certification.

• Travel to job sites, use of tools, and client interaction.
• Strict smoke, alcohol, and drug‑free policy across all buildings, vehicles, and job sites.

Compensation: $35.00 – $45.00 per hour.

Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we are looking for passionate, driven, and innovative team members eager to contribute to our mission. We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day.

Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.