Director, Facilities

575 Anton Blvd, Costa Mesa, CA 92626, USA

Posted Friday, February 6, 2026 at 8:00 AM

Our restaurants are only the tip of the flame! If you’re looking for a fast-paced, innovative and welcoming workplace then a career with our Familia is right for you.

• Hybrid work schedule
• Competitive pay and bonus
• Medical + Dental + Vision Insurance + HSA Savings Account
• 401(K) Plan with match and immediate vesting
• Free El Pollo Loco food (Dine Out Card) + Restaurant Discount
  • Discounts on theme parks, movie tickets, sports events, hotels and more...

Lead, manage, and direct the Facilities Maintenance function to deliver best-in-class support to all El Pollo Loco company-operated restaurants. This role is accountable for service, responsiveness, quality, cleanliness, safety, and cost control while operating within approved budgets. The Director of Facilities is responsible for developing scalable systems, optimizing vendor performance, and protecting long-term asset value across the portfolio through disciplined facilities management and continuous improvement.

• Lead, manage, and establish the strategic direction for the Facilities Department, including defining annual goals and objectives.
• Serve as the single point of accountability for Facilities Department communications, coordination, and execution.
• Develop and own a formal facilities maintenance program, including standards, guidelines, processes, tools, and service models.
• Maintain estate-wide asset management practices, including asset registers, warranties, lifecycle planning, and capital replacement strategies.
• Design, develop, document, and continuously improve work systems and processes that ensure maximum productivity, scalability, and effectiveness of restaurant-level support.
• Conduct routine facility inspections and health checks to identify maintenance needs, safety hazards, and improvement opportunities.
• Partner closely with Operations leadership, including the Director of Company Operations, to ensure the highest standards of maintenance, operational efficiency, cleanliness, uptime, and guest experience.
• Prepare, manage, and maintain accountability for all Facilities-related budgets and spending, including Facilities Capital, Restaurant Repair & Maintenance Expense, and Capital/Special Project budgets.
• Lead capital maintenance and CAPEX planning related to asset life-extension, refurbishments, remodels, and new restaurant turnover into operations.
• Track spend versus budget and produce regular R&M, CAPEX, compliance, and performance reporting with cost-saving analysis.
• Monitor and evaluate restaurant utility usage and billings; research and recommend alternative utility providers, technologies, and programs to reduce operating costs.
• Manage all company-owned properties and closed/non-operating restaurants, ensuring compliance with landlord, municipal, ADA, and community standards.
• Lead relationships with external vendors, service providers, and contractors; establish performance standards and hold partners accountable for cost, service quality, responsiveness, and continuous improvement.
• Negotiate vendor and supplier contracts for facilities and services to support operating margin improvement and long-term profitability.
• Evaluate, audit, and consolidate service programs (HVAC, refrigeration, life safety, handyman, janitorial, and other trades) to optimize service levels and cost efficiency.
• Maintain a master database of maintenance needs, service programs, warranties, and vendor performance.

• Recruit, develop, coach, and lead the Facilities team.
• Establish clear roles, expectations, performance metrics, and service-level standards.
• Develop and deliver training programs, repair standards, and process manuals for facilities staff and restaurant operators.

• Provide on-call and after-hours support for urgent facilities issues.
• Ensure compliance with Health Department, OSHA, Building & Safety, Fire, Waste Management, and ADA requirements.
• Maintain statutory documentation and manage property…