Auction Production Manager

About the Organization

Stack's Bowers Galleries conducts live, Internet and specialized auctions of rare U.S. and world coins and currency and ancient coins, as well as direct sales through retail and wholesale channels.

Stack's Bowers Galleries is dedicated to fulfilling the total buying and selling needs of the numismatic community. Our nine-decade legacy of achieving dynamic results and record-breaking prices guides our unwavering commitment to serve novice and expert collectors and enthusiasts, as well as industry professionals. Through our unparalleled list of services, incomparable customer support, and industry leading technology, Stack's Bowers Galleries provides every client the opportunity to achieve their numismatic goals through live and Internet auctions, retail and wholesale buying and selling, financial backing, and numismatic expertise.

The Auction Production Manager is a key operational leader responsible for the accurate, efficient, and timely execution of auction production from preparation through close. This role leads and develops a team, manages complex workflows and competing priorities, and works cross-functionally to ensure auction deadlines and quality standards are consistently met. The successful candidate will demonstrate strong critical thinking, sound judgment, clear and professional communication, and the ability to anticipate issues, make informed decisions, and drive solutions with a high degree of ownership and accountability.

• Lead the accurate, efficient, and timely execution of auction production activities, including purchase orders, lot labeling, catalog layout, auction bidding, and all steps involved in conducting live and internet auction processes.
• Develop and maintain advanced knowledge of proprietary software and systems to support the production, cataloging, imaging, IT, and graphics teams in auction implementation and completion; quickly learn new systems, processes, and technology as business needs evolve.
• Lead, supervise, and develop auction clerks and lot labelers, setting clear expectations, providing coaching and training, addressing performance issues, and fostering a culture of accountability, collaboration, and continuous improvement.
• Manage the workflow of the auction clerking team, independently evaluating priorities, allocating resources, anticipating potential bottlenecks, and adjusting plans as needed to ensure deadlines and business objectives are met.
• Own escalated operational issues and complaints, gathering relevant information, evaluating options and risks, exercising sound judgment, and communicating clear, timely resolutions to appropriate stakeholders.
• Manage inventory control processes, including receiving, purchase orders, and organizing auction items, ensuring accuracy and proper handling throughout the auction cycle.
• Consistently enforce company policies, procedures, quality standards, and safety regulations among production staff, holding team members accountable and addressing issues promptly and professionally.
• Build strong cross-functional partnerships with cataloging, imaging, auctioneers, graphics, shipping, administration, IT, and other teams; communicate priorities, dependencies, risks, and decisions clearly to keep auction production aligned and on schedule.
• Use data, observation, and critical analysis to identify process gaps, recurring issues, and opportunities for operational improvement; recommend and implement practical solutions that improve accuracy, efficiency, communication, and overall performance.
• Oversee auction uploading, launch, live execution, and closing to ensure live and internet-only auctions begin on time and run smoothly from start to finish. Develop staffing schedules, confirm coverage, and communicate plans and changes proactively with appropriate departments.

• Strong leadership presence with a demonstrated ability to lead, develop, motivate, and hold teams accountable while achieving measurable results.
• Excellent organizational, planning, and time-management skills, with the ability to assess competing priorities, delegate effectively, and maintain accuracy under tight deadlines.
• Exceptional written and verbal communication skills, including the ability to convey complex or time-sensitive information clearly, directly, and professionally to employees, peers, senior leadership, customers, and other stakeholders.
• High level of…