Head of Member Experience Research & Insights
Listed on 2026-10-06
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Management
Auto Club Enterprises seeks a Member Experience Research Manager in Costa Mesa, CA to lead the member experience research team and advance a comprehensive Voice of Member program across AAA lines. You will oversee a 9-15 person team, manage vendor relationships, and drive data-driven insights for senior leadership.
You will build an end-to-end member view, embed insights into product, marketing, claims, and operations, and set standards for research rigor while navigating a dynamic,
Our group is growing, and we are hiring a Head of Member Experience Research & Insights in Costa Mesa, CA, United States.
We are looking to fill the Head of Member Experience Research & Insights position at AAA in Costa Mesa, CA, United States.
The Head of Member Experience Research & Insights role at AAA is now open for applications in Costa Mesa, CA, United States.
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