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ECommerce Specialist Tiktok Shop Bilingual in KoreanEnglish

Job in Costa Mesa, Orange County, California, 92626, USA
Listing for: SBT Global, Inc.
Full Time position
Listed on 2026-09-12
Job specializations:
  • Marketing / Advertising / PR
    Ecommerce, Digital Marketing
Salary/Wage Range or Industry Benchmark: 80000 - 120000 USD Yearly USD 80000.00 120000.00 YEAR
Job Description & How to Apply Below

Job Description 1. Tik Tok Shop Business Ownership & Performance

  • Own end-to-end Tik Tok Shop business and drive GMV growth
  • Monitor and optimize key performance metrics (GMV, CVR, AOV)
  • Ensure overall account health, compliance, and platform performance
2. Affiliate, Agency & Partner Management
  • Manage Tik Tok Shop agency and external partners
  • Own affiliate strategy and performance optimization
  • Collaborate with influencer marketing team to maximize sales
  • Serve as the main point of contact for Tik Tok Shop AMs
3. Promotions & Campaign Execution
  • Plan and execute Tik Tok Shop promotions
  • Manage campaign setup and updates within OMS
  • Align promotional strategy with inventory and sales targets
4. Inventory Planning & Fulfillment Operations
  • Own sales forecasting tailored to Tik Tok Shop dynamics
  • Monitor inventory levels and prevent stockouts
  • Coordinate with 3PL for order fulfillment and issue resolution
5. Customer Experience & Fulfillment Coordination
  • Coordinate with internal CS team on shipping-related issues
  • Serve as the main point of contact with 3PL to resolve fulfillment and operational issues
  • Identify fulfillment-related inefficiencies and improve overall customer experience
Qualifications
  • 3+ years of experience in e-commerce or marketplace account management
  • Direct experience with Tik Tok Shop preferred
  • Experience in beauty, skincare, or cosmetics industry preferred
  • Strong communication skills with agencies, external partners and cross-functional teams
  • Fluency in both Korean and English required
  • Strong ownership mindset with the ability to manage end-to-end operations
  • Hands-on approach with the ability to execute and support strategic initiatives
Additional Information
  • Occasional travel (less than 5%) may be required

All your information will be kept confidential according to EEO guidelines.

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