Spa Coordinator - South Coast Plaza

The ideal client coordinator is personable, organized and committed to providing outstanding customer service every day.

Greet clients as they check in to Spa Nordstrom and make them feel welcome.

Answer telephone calls and help customers schedule appointments for the right services, based on their expressed individual needs.

Attend to client needs and answer client questions.

Ability to communicate clearly and professionally with clients and coworkers.

Strong organizational and written communication skills.

Use product knowledge to help serve customers with questions about retail products.

Ability to communicate clearly and professionally with clients and coworkers.

Strong organizational and written communication skills.

Detail oriented and strong problem‑solving skills.

Ability to work as a team player in a fast‑paced environment, handling multiple priorities and quickly learning new procedures.

Strong computer proficiency and comfortable learning new computer applications.

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

Pay range: $18.85 – $19.65 hourly. Position may be eligible for performance‑based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

For Los Angeles or San Francisco applicants:
Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the relevant legal notices for your location.