Shift Supervisor - Costa Mesa

JOB SUMMARY – What It’s All About

Position title:

Shift Supervisor

Reports to:

Store Manager

As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You're not just leading the shift — you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch. You’ll support the store management team in keeping the store running like a well‑oiled machine while helping juicers grow and shine.

• Daily Operations:
  Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards:
  Supervise and delegate daily checklists using our task‑monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training:
  Support new juicers through our global training mantra:
  Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest
  
  Experience:
  
  Lead by example to create warm, memorable guest interactions. Handle in‑store feedback with a professional and guest‑first approach.
• Sales Focus:
  Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

• 1–2 years of experience in a similar supervisory or team lead role
• Strong organizational and communication skills
• Ability to stay cool and lead under pressure
• Passion for people, service, and personal growth
• A proactive, hands‑on approach with a team‑first mindset

• Employee Discount
• $22.57 hourly plus tips
• Health Insurance
• New Parent Leave
• Free coffee

• Must be able to stand for long periods of time.
• Must be able to lift between 50 and 60 lbs.
• Must be able to perform bending, stooping, crouching, and squatting movements.
• Must be able to safely handle and use sharp objects.
• Must be able to work near and operate a hot grill.