Store Manager, Retail & Store Manager

Position Title:

Store Manager
- Full Time Salary Range: $70,000 to $80,000 per year

Location:

South Coast Plaza
- Costa Mesa

Reports to:

Corporate Operations Supervise:
Assistant Store Manager/ Shift Lead/ BaristasCHAGEE (pronounced CHAH-jee) is a modern teahouse with more than 7,500 locations globally.

We are a global brand with proud roots in Yunnan, committed to bringing people together through tea. CHAGEE is awakening a modern tea movement, grounded in authentic heritage, fueled by cutting edge innovation, and crafted to nourish body and spirit.

At CHAGEE, we're awakening the world together, one cup at a time.

Through our stores across Malaysia, China, Singapore, and Thailand, we serve a staggering 100 million cups of tea monthly. CHAGEE is excited to expand to the US market, and this is your chance to be part of an exhilarating journey as we deliver the taste of authentic tea culture to America.

Benefits:

Eligible for discretionary bonus (determined by the management team based upon metrics and dependent upon continued employment at the time of payout)401k with company match (Full-time employees)
Medical Benefits - 90% covered for full-time employees and 70% for dependents

Vision & Dental benefits - 100% covered for full-time employees

Paid training

Free Tea per shift

Flexible schedule

In this role, you will:

Manage a fantastic team:

Ensure every team member is able to deliver high-quality and excellent customer service

Ensure the team is able to deliver consistent product quality

Make sure all store level operation tools are used and followed to operational standards

Train and manage the training progress of all new store employees

Coach Shift Leads & Baristas by conducting On-Job-Training (OJT)
Plan store schedule and assign team members to specific shifts and duties

Monitor staff’s attendance and punctuality

Manage all staff issues including staff discipline and performance reviews

Handle customer feedback with sincerity and coach team members on creating solutions and remedies

Responsible for store cash handling matters based on rules and regulations set forth by the company

Manage Stores Sales Performance:

Set, manage, and report on sales performance goals

Assist in marketing & promotional activities to attract top talent and drive revenue targets

Lead Inventory Management:

Ensure store inventory is arranged and managed properly

Forecast inventory usage and delivery

Order necessary inventory when supplies are lowWork and manage all vendor relationships

Experience and Skills You Will Need:

Be a Passionate tea lover!2+ years of People Management experience in a food & beverage store environment

Previous Barista experience: 2+ years (preferred)
Serv Safe Manager Training Required (Company can assist)
Have excellent communications and leadership skills

Be a fast learner and enjoy working in a fast-paced environment

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Ability to travel to other store locations or training facilities within a 30 mile radius as needed

Work well as part of a team with strong work ethic

Be willing to learn other responsibilities and ad-hoc assignments

Be available to participate in company’s training when necessary

Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals

Essential

Physical Requirements:

Position requires prolonged periods of standing/walking around store or department

May involve reaching, crouching, kneeling and stooping

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Frequently lift/move up to 25lbsShifts available:

Morning/Day Shift Afternoon Shift Night/Evening Shift Weekends Don 't miss out on this incredible opportunity to be at the forefront of CHAGEE's expansion into the US market. Join us in shaping the future of premium tea culture and creating unforgettable experiences that will captivate American tea enthusiasts. Apply now and be part of something truly extraordinary!

CHAGEE is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic under applicable law.
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