Sales Supervisor; South Coast Plaza

The Sales Supervisor is responsible for ensuring a seamless client journey by maintaining strong sales and supporting the sales team in the selling ceremony. The Sales Supervisor is also a partner to the Store Manager in maintaining a well‑run store.

• Represent Balmain’s ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand
• Be a leader in the business; motivate the team and empower an environment of teamwork, trust and collaboration in the store
• Drive sales and achieve sales goes through sales strategies, clienteling, sourcing new customers and fostering long‑term relationships with existing customers.
• Maximize sales and measure sales performance and conversion rates daily, regularly assess the business and make recommendations based on strengths and opportunities
• Lead by example and enable a client centric environment by providing outstanding service to our customers and continuously client development.
• Support in‑store and field team with operations as needed, including but not limited to visual merchandising, opening/closing procedures, inventory management, etc.
• In partnership with the Store Manager train, coach, and develop sales associates
• Create and foster strong working relationships with internal and external partners, including but not limited to the New York Office and local vendors

• 4+ years of retail experience required, preferably with at least 1 year of management or supervisory experience, in a luxury setting.
• Strong knowledge and passion of the brand and luxury industry
• Strong salesfloor presence and a client focused mindset
• Strong interpersonal, communication, organization and follow‑through skills

• Health, vision, dental and fringe benefits
• Paid Vacation, Sick, and Holidays
• 401k with Company match
• Clothing Allowance

BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic “New French Style.” Under the creative leadership of French‑born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir‑faire, culture, and sensuality, offering a style that is radiant, precise, and bold — a perfect reinterpretation of its founder’s architectural approach to movement.

The Maison’s collections span women’s and men’s ready‑to‑wear, accessories, Balmain Beauty, inspired by its legendary mid‑20th century fragrances, and signature eyewear, all reflecting the Maison’s distinctive identity.

With respect to positions in our retail locations, the expected base salary ranges from $30.00-$40.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.