Retail Sales Associate - South Coast Plaza

Sales Associate

Reporting to the Store Manager, the Full Time or Part Time Sales Associate are the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Key Responsibilities:

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size runs
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management

Required

Skills and Abilities:

• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Education/

Experience:

• High School Diploma or G.E.D., or 6 months retail or related experience.

Located in:

• South Coast Plaza: 3333 Bristol Street, Space , Costa Mesa, CA 92626

Full-Time Availability Requirements:

• Average 32 or more hours per week based on business seasonality.
• Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered).
• Of the three (3) restrictions permitted, at least one (1) restriction must be time-based (e.g., "not available before 3:00 p.m.")
• Full-time employees are permitted only two (2) days off per week. Both days off must be within the same workweek (Monday – Sunday).
• All full-time employees must be available for a minimum of a 5-day workweek.

Part-Time Availability Requirements:

• A minimum of 12 hours of availability is required
• Full Weekend Availability
• Able to work at least twice per week in an opening or closing shift.

Benefits:

• We offer competitive compensation for Sales Associates starting at $17.50 along with a clear path to promotion opportunities every 3 months based on individual performance!
• Career advancement opportunities for driven team members who consistently deliver strong results.
• Medical, dental, and vision coverage (Full-Time Only)
• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
• Paid parental leave (Full-Time Only)
• Fertility benefits, including IVF (Full-Time Only)
• Life insurance (Full-Time Only)
• Short-term and long-term disability insurance (Full-Time Only)
• HSA/FSA options (Full-Time Only)
• Employee Assistance Program
• Vacation & Personal Time Off (Full-Time Only)
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Employee Referral Bonus Commuter benefits
• ... and more!