Customer Service) Evening​/2nd Shift PT

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• Base Pay $17.00 / Hour
• Job Category Store Strategy Div, Customer Service, Cashier
• Relocation Expense Covered No
• Employee Type Part Time Non-Exempt
• Required Degree NONE
• Manage Others No

Contact information

Description

Marukai Market's dba TOKYO CENTRAL is one of the fastest-growing retail stores and supermarkets offering the widest selection of Japanese and Hawaiian imported grocery and retail products in the nation. Customers are provided with a variety of products that you won’t find in a typical grocery store environment. Fresh, seasonal, and a variety of foods are our passion!

We’re immediately hiring associates for our Customer Service department. Experienced Retail Associates, Cashiers, and Grocery Clerksare Needed!

* This is a summary of some key duties and physical requirements and is not intended to be a complete job description.

Employee Discounts

Paid Sick Leave

May qualify for Health Insurance (with employer contributions)

Supplemental Insurance available for Life and Disability Insurance

401 K (after one year with employer contributions)

• Providing premier customer service, including greeting customers and responding to questions from all customers and staff
• Responds quickly and in a friendly manner to customer inquiries and complaints
• Engaging in suggestive selling and other sales techniques
• Ability to bag merchandise in a quick, neat and efficient manner
• Assists in returning shopping carts and baskets to designated areas
• Reports all irregular issues and problems to the Store Manager and Department Leader for solutions
• Exceeds Customer Service Department’s sales goals assigned through the efficient execution of Company policies and procedures
• Opens & closes assigned cash registers
• Counts opening and closing cash and other transactions for assigned register
• Scans or manually enters purchased merchandise
• Checks IDs for tobacco and alcohol transactions
• Processes purchases quickly and efficiently
• Processes returns and credits to customers implementing the Company’s return policy procedures
• Completes transactions professionally and in a friendly manner
• Works various shifts, days or nights as assigned by Store Manager and Department Leader in accordance with the Company’s business needs
• Organizes and stocks Customer Service display areas per store’s layouts, planograms and standards
• Setting up and maintaining the condition of the Customer Service Section according to company standards
• Proactively supports any promotional activity within the store and contributes to an effective working environment
• Ensures that all Customer Service products are in its right place, so employees and shoppers can find what they need quickly and easily
• Accurately provides change to customers
• Check that transactions and purchases are completed properly prior to providing merchandise to customers
• Completes California Clerk's Affidavit Form: ABC
  -299

• Providing premier customer service, including greeting customers and responding to questions
• Engaging in suggestive selling and other sales techniques
• Meets or exceeds Department’s sales goals assigned through the efficient execution of Company policies and procedures
• Maintains cleanliness of work area, storage area, and selling floor
• Ensures a safe and clean work environment
• Cross Training:
  May be asked to assist in other Departments if needed
• Store Support Associates exemplify teamwork and are open to and willing to be trained and step in when needed in all departments and similar skilled areas for filling and development…