Strategic Relationship Manager

Job Description

We are seeking a driven and relationship-focused Strategic Relationship Manager to support growth across the restaurant and hospitality technology space. This role is ideal for someone with strong restaurant operations knowledge and a proven ability to sell, consult, and build long‑term partnerships with restaurant operators and multi‑unit organizations.

• Identify business opportunities and manage client relationships.
• Deliver technology‑driven solutions that improve operational performance, efficiency, and profitability.

• Strong understanding of restaurant operations, including labor management, food cost controls, inventory management, scheduling, and profitability drivers.
• Proven ability to build and maintain relationships with restaurant operators, franchisees, multi‑unit leaders, and executive stakeholders.
• Demonstrated success identifying business challenges and recommending solutions that improve operational performance and profitability.
• Ability to generate and develop new business opportunities through networking, referrals, outbound outreach, trade shows, and industry events.
• Self‑motivated with a positive attitude, growth mindset, and strong problem‑solving abilities.
• Experience using CRM platforms to manage customer interactions, opportunities, and follow‑up activities.
• Comfortable conducting both virtual and in‑person meetings, presentations, and product demonstrations.
• Willingness to travel up to 50% throughout the United States for client meetings, trade shows, and industry events.
• 3+ years of experience in restaurant operations, restaurant technology, hospitality, business development, account management, or a related customer‑facing role.
• Strong organizational skills with the ability to manage multiple accounts, projects, and priorities simultaneously.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage audiences ranging from restaurant managers to C‑level executives.
• Experience selling or supporting restaurant technology solutions such as POS, labor management, payroll, inventory, scheduling, accounting, or back‑office systems.
• Ability to generate own leads.

Altametrics is an Equal Opportunity Employer and participates in the E‑Verify program to confirm employment eligibility of all newly hired employees.