Counter Salesperson

Counter Salesperson

Location: Costa Mesa, CA

Pay: $20.00 - $25.00 per hour

We are looking for an outgoing, customer‑oriented Counter Salesperson with a strong determination to close sales and build lasting relationships with new and existing customers.

• Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
• Accurately process and fill Sales Orders generated at the sales counter.
• Attract and retain customers.
• Work with the PCM to establish revenue and margin targets.
• Verify the Pick Ticket ship date is the date the material is picked up by the customer, update accordingly, and obtain customer signature before releasing material.
• Provide customers with reliable information regarding product specifications, pricing, and availability.
• Keep the counter area and merchandise displays clean, neat, current, stocked and safely displayed.
• Ensure security and control is upheld at this primary point of customer contact.
• Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
• Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
• Inform supervisor of inventory levels or stock depletions that could impact customer service levels.
• Assist co‑workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management.

• 1+ years’ experience in customer service or counter sales; contractor sales preferred.
• Knowledge of products sold in the Profit Center.
• Demonstrate outstanding customer service, verbal communication, and generous listening skills.
• Keep an up‑to‑date and comprehensive knowledge of products; be able to suggest associated products for purchase.
• Be able to build and maintain a positive working relationship with customers, vendors and co‑workers.
• Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order.
• Know and apply safety precautions in a warehouse and material handling environment; learn to operate warehouse material‑handling equipment.
• Be able to operate and demonstrate hand tools.
• Have basic math skills using whole numbers, common fractions and decimals.
• Be able to learn and operate the computer related systems used to process orders.
• Read, write and speak English fluently.

In addition to a competitive starting wage, we offer a Profit‑Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. Additional benefits include:

• Medical, dental, vision, and prescription coverage.
• Accident, hospital indemnity, and critical care coverage.
• Life insurance and long‑term disability.
• Pre‑tax accounts for healthcare, dependent care and commuter benefits.
• Paid vacation, holidays, and sick time (also for part‑time members as required by state law).
• Paid pregnancy and parental leave.
• Paid day of community service.
• 401(k) with company contributions.
• Retirement cash account with company contributions.
• Targeted training programs focused on personal and professional growth.
• Company wellness program.
• Employee discounts.
• College tuition benefits.

EEOC Statement: Hajoca Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws.

We are a drug‑free workplace. Employment is contingent upon pre‑employment drug screening, subject to applicable laws.