Director of Sales

About Us

Set in the heart of beautiful Orange County, Costa Mesa Marriott provides excellent service, upscale amenities and a Southern California location that allows guests to explore the area with ease. As an associate at the Costa Mesa Marriott, you will enjoy many great perks! We hold town hall meetings monthly with incentives and team building activities, as well as holiday parties, treat carts, ice cream socials, and lunches with the General Manager.

Additionally, you will have access to free shift meals! What are you waiting for? Join us today at the Costa Mesa Marriott.

Don’t meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.

• Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel.

• Recruit, interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.

• Ensure training programs are conducted regularly and HEI standards of performance are met. Give guidance and counsel staff toward improvement.

• Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, lead management system, group booking pace report, star reports and sales meeting minutes.

• Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.

• Develop and conduct persuasive verbal sales presentations to prospective clients.

• Initiate preparation of computerized annual business plan and execute plans as outlined, critically examining, and adjusting as deemed necessary by current market conditions.

• Organize and/or attend scheduled sales department, executive committee, and related meetings.

• Knowledge of travel industry, current market trends and economic factors.

• Ability to access, understand and accurately input information using a moderately complex computer system.

• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.

• Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts, and other reports as directed/required.

• Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management.

• Professionally represent the hotel in community and industry organizations and events.

• Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Education and Experience

• Bachelor’s degree preferred.

• 5+ years of sales leadership in similar sized operation preferred.

Knowledge,

Skills and Abilities

• Proficiency in Microsoft Word, Excel, and Delphi.

• Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required.

• Extensive knowledge of sales skills, revenue management,…