Retail Sales Associate, Maje, South Coast Plaza

Job Summary

PT Sales Associate at SMCP (Maje) – responsible for delivering an exceptional client experience, building relationships, and driving sales in a fast‑paced retail environment.

• Create a welcoming, elevated shopping experience with expert fashion advice.
• Style clients with personalized wardrobe selections and full‑range product recommendations.
• Build and maintain a client book, fostering long‑term relationships.
• Encourage repeat visits through personalized follow‑ups and exclusive offers.
• Share insights on collections, craftsmanship, and brand heritage.
• Guide clients through their shopping journey, ensuring a meaningful brand connection.
• Support daily operations, including visual merchandising and floor maintenance.
• Ensure stock is replenished and the store remains organized and inviting.
• Drive sales, achieve personal and team goals, and support a thriving workplace culture.
• Address customer concerns professionally, ensuring satisfaction and long‑term loyalty.
• Provide solutions that enhance the overall client experience.

• 1+ year of customer service or retail experience, preferably in a fashion‑forward environment.
• Passionate about styling, fashion, and delivering an exceptional client experience.
• Strong communicator – friendly, engaging, and skilled at building relationships.
• Team player with a positive, solution‑oriented mindset.
• Adaptable and flexible to thrive in a fast‑paced retail setting.
• Social media savvy is a plus but not required.
• Flexible availability, including evenings, weekends, and holidays.

Base hourly pay: $18 – $20 USD.

Individual commission and sales incentives.

• 50% shopping discount.
• Seasonal wardrobe offering.
• Cell phone contribution.
• Voluntary health plan.
• 401(k) plan.
• Paid time off, including holiday pay.
• Paid parental leave.
• Pet benefits.
• Employee Assistance Program (EAP).
• MAVEN Family Planning support.

SMCP is an equal‑opportunity employer and values diversity and inclusion.