Client Advisor - South Coast Plaza

Overview

Stone Island is a defiantly independent community founded in 1982. The Stone Island spirit is the foundation of the culture we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia, and the chance to follow your own compass.

Client Advisor – South Coast Plaza. We are looking for someone to deliver the Stone Island Customer Experience in store. With passion and authenticity, you welcome and guide each client across our values and heritage, getting to know the client and advising honestly and genuinely. As a direct and trusted point of reference in store, the Client Advisor builds the Stone Island community, establishing and nurturing long‑lasting relationships.

• Clienteling: Collects client’s valuable information throughout the journey. Proactively engages in one‑to‑one activities to nurture relationships with clients.
• Product Knowledge: Has strong knowledge of the collection. Provides insights on fabrics and product specifics.
• Business: Drives sales, achieving individual results and contributing to the team. Maximizes sales opportunities through cross‑selling.
• Operations / Stock Management: Supports back‑of‑house organization and procedure implementation, replenishment and transfer activities. Supports maintenance of the store’s visual merchandising standards. May have opening and closing responsibilities.

• At least some experience in sales roles in fashion retail, hospitality, or interest/study in fashion‑related courses.
• Experience in luxury and contemporary retail environments is a plus.
• Client service and commercial mindset.
• Trustworthiness, attendance, flexibility, agility, and attitude for teamwork.
• Fluency in local language, proficiency in English; additional languages are a plus.
• Good image and look coherent with the brand style.
• Openness to new technologies.

Stone Island offers a base hourly range of $20 to $24 per hour, with commission potential. The hired candidate will also be eligible for a comprehensive benefits package including medical, dental, vision, short‑term and long‑term disability, paid parental leave, paid holidays, up to 56 hours of paid vacation time, four personal days, employee discounts, and a retirement plan with employer contribution.