Partnership Manager

• Build and maintain relationships with Agency and Technology Partners to create new business opportunities
• Educate partners and client-facing teams on Talent Pop’s Customer Experience solutions and value proposition
• Establish relationships with new partners and explain how Talent Pop’s services benefit their clients
• Foster and nurture existing partner relationships through communication, follow-ups, meetings, and Lunch & Learns
• Utilize Hub Spot CRM to track partnership activity, manage pipeline stages, and ensure timely follow-ups
• Manage and optimize the partnership pipeline while maintaining accurate CRM records
• Identify opportunities to increase partner engagement, lead generation, and mutual business growth
• Analyze partnership performance and identify opportunities to improve pipeline generation and conversion
• Collaborate with Sales, Customer Success, and Marketing to drive lead flow and create partner enablement materials
• Assist with partnership reporting and present insights and results to company leadership
• Plan and support in-person partner events to generate incremental leads and increase brand awareness
• Travel for partner meetings, events, and team offsites as needed

• 1+ year of experience in Partnerships, Sales, Business Development, or a comparable role
• Experience working for a SaaS or service-based company that serves E-Commerce businesses
• Excellent written and verbal communication skills with strong relationship-building abilities
• Strong organizational and time-management skills; ability to manage multiple partnerships and priorities
• Resourceful, proactive, and comfortable taking initiative and opening new opportunities
• Strong interest or experience in the E-Commerce industry
• Previous partnerships or business development experience within the E-Commerce ecosystem preferred
• Experience working with Agency or Technology Partners preferred
• Experience with Hub Spot CRM and marketing automation tools such as Zapier preferred
• Data-driven mindset with experience using analytics to evaluate and optimize performance preferred
• Experience conducting presentations, Lunch & Learns, partner meetings, or similar events preferred
• Willingness and ability to travel up to 15% for partner meetings, events, and team offsites
• Experience creating partner enablement or sales materials preferred
• Monday-Friday, 9:00 AM-6:00 PM local time; first 30 days of training in Pacific Time
• Must be legally authorized to work in the country/region where the position is located

Demonstrates expertise in building and maintaining partnerships, utilizing Hub Spot CRM for pipeline management, and analyzing partnership performance to drive business growth. Strong communication and organizational skills are essential for fostering relationships and creating partner enablement materials.

• Partnership Development
• Hub Spot CRM
• E-Commerce Industry Experience
• Data-Driven Analysis
• Presentation Skills

• Partnership Management
• Business Development
• Sales Enablement
• Lead Generation
• Performance Analysis

• Relationship Building
• Organizational Skills
• Proactive Initiative
• Communication Skills
• Time Management

• E-Commerce
• SaaS
• Agency Partners
• Technology Partners

• Hub Spot CRM
• Zapier
• Marketing Automation Tools