Provisioning Operational Support Specialist

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The Provisioning Operational Support Specialist is responsible for the overall Onboard Services at Breeze Airways. This role will be responsible for provisioning pack out strategy, payment device management, developing Breeze Airways Onboard Service and Procedures including the service manual, communicating service needs and adjustments, analyzing data to enhance service and our Buy on Board program. This position will report to the Manager Provisioning Strategy.

Here’s what you’ll do Tracks and manages payment device distribution, collection, device performance, and liaises with payment device business partner

Collaborate with Inflight Team Members to track and respond to provisioning discrepancies

Partner with the Manager of Onboard Service and Provisioning to track onboard sales and overall provisioning program performance

Partner with Operations Control Center to respond to real time provisioning concerns

Partner with Business Partners to ensure adequate inventory of snacks and supplies.

Order provisioning items as needed.

Conduct sight visits to kitchen locations to ensure Business Partner compliance to Breeze Policies and Procedures.

Collaborate with Marketing Department on product development and product testing.

Focus on safety and security throughout the Provisioning design and operations

Partner with the Provisioning Business Partners to create aircraft stowage and galley packing diagrams for both normal and surge operations

Establish and maintain productive relationships with operational and non-operational Team Members (e.g. Airport Stations, Flight Operations, Marketing, Finance, Safety, Security, Technical Operations, Crew Resources, Team Services, FAA, OSHA, and Business Partners) to ensure proper protocol adherence

Achieve performance measures and adhere to established standards in conjunction with Breeze Airways Core Values of Safety, Kindness, Integrity, Ingenuity, and Excellence Other duties as assigned by the Manager Provisioning Strategy Here’s what you need to be successful

Minimum Qualifications High School Diploma or General Education Development (GED)2+ years’ experience operations centric role Willingness to travel (up to 30%)Must have authorization to work in the US as defined by the Immigration Reform Act of 1986

Must possess a valid passport

Preferred Qualifications Thorough knowledge of provisioning operations and food processing/handling

Knowledge of high-level hospitality

Understanding of a Flight Attendant’s role and daily job duties

Knowledge of different airline disciplines

Experience driving innovation

Airport operations or station operations experience

Skills/Talents Ability to work with confidential material

Superior problem solving, planning, organizational and analytical skills

Must have strong business acumen and excellent verbal, written, and presentation skills applicable to a diverse work group

Excellent computer skills with functional knowledge of Microsoft Office (MSWord, Excel, PowerPoint)
Must be able to convey a professional image with the ability to communicate comfortably with all levels within the organization

Must be able to present complex material in a concise but comprehensive manner to all decision-makers

Must be a strong team player, detail-oriented, and perform well under pressure

Expected to think and act creatively to solve for constraints in the name of what is best for the Breeze Guests Must be able to develop a vision, strategy, and objectives for their area of responsibilities

Ability to effectively manage and deliver on multiple…