Flex; Project – Technical Program Manager​/Scrum Master – Salesforc

Overview

Role: Slalom Flex (Project Based) – Technical Program Manager/Scrum Master – Salesforce Lead to Cash (L2C)

Location: Remote supporting PST and MST working hours

Our teams help organizations of all kinds redefine what’s possible, give shape to the future – and get there. We focus on high-impact projects, meeting our clients where they are to uncover business needs and deliver results. Our teams go beyond the expected to help clients move confidently through ambiguity and risk and drive more transformative outcomes.

This role will provide hands‑on technical delivery leadership to coordinate and drive release execution as the client transitions core L2C capabilities (e.g., quoting, pricing, contracting, order management, billing/revenue) onto Salesforce. Depending on team needs, you will operate as a Scrum Master and step into Junior Solution Owner responsibilities when appropriate—bridging business priorities with technical execution and ensuring value flows predictably through each release train and team.

• Plan and drive releases across multiple teams delivering Salesforce L2C features; manage cross‑team dependencies, risks, impediments, and cutover readiness to hit release dates with quality.
• Serve as Scrum Master for one or more teams: facilitate ceremonies, coach on Lean‑Agile practices, and foster continuous improvement and predictability.
• Act as Jr. Solution Owner when needed: partner with Product/Solution leadership to clarify outcomes, refine epics/features, shape acceptance criteria, and sequence work to maximize business value in the L2C flow.
• Orchestrate PI/quarterly planning and cadence events (e.g., Scrum of Scrums, dependency reviews); maintain program and team‑level boards, ensuring transparency on scope, dates, and readiness.
• Instrument delivery with metrics (e.g., predictability, flow/cycle time, burndown/burnup, defect escape) and use insights to remove bottlenecks and improve throughput/quality.
• Enable Salesforce‑centric delivery: partner with architects, admins, and developers on environments, branch strategy, test data, and deployment planning; coordinate with integration/data teams for end‑to‑end L2C testing and cutovers.
• Communicate crisply with executive stakeholders; surface trade‑offs and decision points; escalate issues early with options and impacts.

• Salesforce Lead‑to‑Cash (L2C) experience delivering across quote, pricing/CPQ, contract, order, billing/revenue domains—end‑to‑end across teams.
• Scrum Master experience in fast‑paced, multi‑team programs; strong servant leadership and facilitation chops.
• Proven ability to run releases: dependency/risk/impediment management, go‑/no‑go readiness, and cross‑functional orchestration.
• Comfort stepping into Jr. Solution Owner responsibilities (backlog refinement, value slicing, acceptance criteria, scope/change stewardship).
• Tooling:
  Jira and/or Azure Dev Ops for backlog, boards, reporting;
  Teams/SharePoint/Confluence for collaboration.
• Willingness to work PT/MT hours; excellent communication with distributed stakeholders.
• SAFe experience (e.g., PI Planning, Scrum‑of‑Scrums, RTE partner‑ing); SAFe SSM/POPM/RTE or equivalent certifications.
• Salesforce certifications (Admin, Sales Cloud, CPQ, Billing) or demonstrable expertise in these areas.
• Experience coordinating Salesforce release management/Dev Ops (e.g., Git branching, pipelines, Salesforce Dev Ops Center) and end‑to‑end systems integration (APIs/iPaaS, data migration).
• Background in large‑scale enterprise transformations with measurable improvements in predictability/quality.
• Consulting experience and a proactive mindset.

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve…