Administrative Assistant Job Council Bluffs area,Iowa USA,Administrative/Clerical

Job Summary

Provides superior customer service experiences while handling general office support including answering incoming calls, greeting customers, handling mail, invoices, and accounts payable, requisitioning office supplies, and organizing communication and activities.

Essential Duties

Answer phones in a professional and courteous manner

Greet and assist customers when they enter the store

Assist maintaining customer accounts

Assist customers with questions or issues regarding their Rueter’s account and or equipment purchases/rentals. Notify store leads immediately of unresolved issues.

Open and distribute mail, take mail to post office as needed

Receive payments from customers and update account information in DIS system

Receive and deposit checks/payments daily into bank

Maintain strong line of communication with accounting department

Assist salesman with equipment quotes, rental agreements, customer account information and any other tasks assigned.

Draft rental agreements and track delivery/return of equipment

Run equipment sales and send paperwork to appropriate department

Assign stock numbers to all new and used equipment as needed

File machinery invoices, customer invoices and rental agreements

Mail customer statement monthly

Update inventory from DPOs as needed

Update customer insurance information as needed

Track and review fuel receipts for location’s fleet

Balance petty cash drawer

Run errands as needed or requested by store manager

Order coffee bar supplies and vending supplies as needed

Attend trainings and seminars as requested

Prepare and host meetings held at the store.

All other housecleaning or tasks assigned by the store manager

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Competencies

High school diploma or GED
Proven ability to meet deadlines and organize multiple tasks
Previous administrative experience
Exceptional written communication skills
Previous experience with Quick Books and Accounts Payable duties
Excellent time management skills
Computer Literacy including proficiency in Microsoft Word, Excel, and Power Point

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment, but may require travel between locations, banks, clients, etc. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel;

and reach with hands and arms.

This job requires the employee to lift at least 25 pounds infrequently.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are typically Monday through Friday, 7:30 a.m. to 5 p.m. with some evening and weekends as necessary.

Travel

No overnight travel is expected for this position. There may be occasional local day travel.

EEO Statement

Rueter’s is an equal opportunity employer. Rueter’s provides equal opportunity to all employees and job applicants without regard to age, race, national origin, religion, sex, gender, gender identification, sexual orientation, disability, genetic information, military status, or other protected classifications.

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