WHS Office Clerk

The Warehouse Office Clerk is responsible for performing administrative and clerical duties in support of warehouse operations The individual in this position will coordinate transportation services with internal and external customers to ship products and will perform administrative tasks necessary to ensure the accuracy and timeliness of shipping information This is an office based position but will occasionally require the individual to work and interact with team members in a warehouse setting

700 am 400 pm Monday Friday with overtime as needed

To perform this job successfully an individual must be able to perform each essential function Control entry access to warehouse Greet customers drivers and visitors Answer and direct phone calls

Maintain and update dock schedule information

Schedule appointments for outbound shipments Coordinate shipping and receiving dock activities Provide excellent customer service; guide customers and carriers through the shipping process

Prepare pick plan paperwork and shipping labels for shipping staff

Perform a variety of clerical duties including data entry preparing written reports and other documents and providing support as needed Maintain good housekeeping and regularly clean work area machines and equipment

Identify and contribute to continuous improvement efforts to reduce costs or increase productivity without reducing effectiveness

Maintain an open and candid working relationship with immediate supervisor manager in discussing matters of importance Adhere to established company values practices policies and procedures at all times Follow and support compliance with all applicable safety rules laws regulations and standards

Demonstrate regular and punctual attendance at the assigned work location

The individual may be asked to perform other duties as requested

An individual qualified for this job must be able to Demonstrate excellent customer service skills with ability to interact with both internal and external customers in a professional manner with customer friendly focus and attention to detail in resolving issues

Accurately multiply divide add and subtract whole numbers to resolve practical problems Understand written instruction and complete appropriate documentation as directed

Use a logical approach to troubleshooting issues and prioritizing production needs

Excellent problem solving capabilities and ability to identify problems immediately and resolve matters quickly and effectively Pay attention to details and pursue quality in accomplishing work duties and tasks Look for opportunities to reduce costs or increase productivity without reducing effectiveness Handle challenges skillfully thoroughly and effectively

Effectively and professionally communicate with co workers team members and internal or external customers Present information clearly and accurately Independently take advantage of opportunities to improve or increase skills abilities and job knowledge

Make sure that work is delivered on time and of high quality

Develop good work practices in order to get the job done

Use equipment resources and time in an efficient and effective manner

Use good judgment when making decisions

Perform work in a safe manner at all times Work in a cooperative manner with management co workers internal external customers and vendors

Do the right thing even when it is difficult

High school diploma or GED one month related experience or any satisfactory combination of education and experience that demonstrates the knowledge skills and abilities to perform the above duties

Customer service experience preferred

The physical demands described here are representative of those that must be met by an individual to successfully perform the Essential Functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions This is a desk based job and will require the individual to remain seated for long periods of time and have the manual dexterity to operate standard office equipment such as computer keyboard mouse calculator phone copier scanner and similar machines

Transport boxes of labels weighing up to 30 pounds when loading printers

The environmental conditions described here are representative of those the associate encounters while performing the Essential Functions of the job The individual will work in an office setting in the same room as other individuals Noise levels are average for an office and include conversation andor office equipment noise