Cashier Caesars Rewards (Horseshoe

Council Bluffs, IA, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Responsible for performing varied cashier, Caesars Rewards and AML functions in an upbeat, pleasant, efficient manner. Also, responsible for security of all funds entrusted during shift.

Distributes monies accurately to guests via check cashing, cash advances, conversion of coins, and gaming chips into currency for gaming guests.

Understand AML and accurately log all transactions that meet AML requirements.

Accurately processes Fast Cash ticket redemptions.

Identifies different denominations of gaming chips and currency.

Communicates and executes components of Caesars Rewards program (Caesars Entertainment loyalty program) to existing and new customers.

Understand and execute property promotions as assigned.

Ensures customer contact is upbeat, positive, informative, and thorough.

Accurately completes all cashier paperwork.

Knowledgeable of paid in/out policies and procedures.

Adheres to departmental, company, regulator, and internal control policies.

Performs all other related and compatible duties as assigned.

High School Diploma or equivalent required.

Strong interpersonal communication and customer service skills.

Strong written and verbal skills required. Ability to print and write legibly. Must be fluent and literate in English.

Maintains positive communication with co-workers on all levels and works as a team.

Must be physically mobile with reasonable accommodations, including the ability carry up to 25 pounds, and push/pull up to 100 pounds. Must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when maneuvering around work area. Must be able to stand and walk for entire shift.

Previous computer skills preferred such as Word and Excel.

ADDITIONAL REQUIREMENTS

Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.

Must be able to work in a fast-paced environment.

Listens and responds to visual and aural cues.

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day.

From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs‑metro area no matter the need.

TOGETHER WE WIN
We believe in delivering family‑style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being…