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Technical Support HelpDesk/Support IT Support

Frontline IT Support Specialist

Job in Council Bluffs, Pottawattamie County, Iowa, 51502, USA
Listing for: Trivium Life Services
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A healthcare service provider in Council Bluffs is seeking a Tier 1 Support Specialist to provide Level 1 support via phone, email, and ticket systems. The role includes troubleshooting hardware and software issues, assisting with new hire onboarding, and maintaining service documentation. Ideal candidates will have a high school diploma and experience with Microsoft products. Strong communication and analytical skills are essential.

This full-time position may require occasional travel and weekend work.
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