Data Center Technician II

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state‑of‑the‑art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and their components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols.

You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting‑edge of computer technology.

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, tracking various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end‑of‑life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

• Experience with assembly of mechanical or electrical systems, or performing component‑level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50 lb (23 kg) of equipment and exert yourself physically over extended periods, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non‑standard hours, including working weekends, night shifts, holidays and on shift‑based schedules as required.
• Bachelor's degree or equivalent practical experience (preferred).
• Completion of the online Google IT Support Professional Certificate program (preferred).
• 2 years of experience diagnosing and troubleshooting operating systems, computer/server hardware or networking protocols (preferred).
• Experience with performing component‑level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.) (preferred).
• Experience working within a data center or network operation center environment (preferred).
• Ability to collaborate and partner with teams to overcome issues, and to adapt to changes in a dynamic work environment (preferred).

The US base salary range for this full‑time position is $78,500‑$110,000 + bonus + equity + benefits. Salary ranges are determined by role, level, and location. Within the range, individual pay is determined according to job‑related skills, experience, and relevant education or training. Bonus, equity and benefits are provided as outlined by Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. We are proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law.