Data Center Warranty Manager — On-site
Job in
Council Bluffs, Pottawattamie County, Iowa, 51502, USA
Listed on 2026-06-18
Listing for:
Fexillon
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
The Aftercare Warranty Manager is responsible for managing the post-construction / post-deployment phase of data center projects. This includes overseeing defects, warranties, vendor accountability, and system performance stabilization after handover. They act as the bridge between Construction & commissioning teams, Operations (data center ops), and vendors / contractors.
1. Warranty & Defects Management- Track and manage warranty issues/periods for all systems (electrical, mechanical, IT infrastructure)
- Log, prioritize, and resolve defects discovered after handover
- Ensure vendors meet contractual warranty obligations
- Maintain an issue tracking system
- Act as the primary contact for OEMs and contractors during warranty phase
- Escalate unresolved issues and monitor/enforce SLAs
- Coordinate site visits and remediation work
- Support smooth transition from project delivery to operations
- Ensure all documentation, warranties, and asset data are complete
- Assist investigations into post-handover failures
- Co-ordinate RCA (Root Cause Analysis) and ensure corrective actions
- Assist mitigation to ensure prevention of repeat failures across sites
- Provide regular reports on open defects, warranty claims status, vendor performance
- Track KPIs like time to resolution & defect recurrence rate
- Support compliance with contractual obligations, safety standards, and operational readiness criteria.
- Identify risks during warranty phase and mitigate proactively.
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