Epic Billing Hb​/Pb Solutions Analyst

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well‑being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well‑being by fostering a healthy work‑life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day.

OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

The Epic Billing Application Analyst plays a key role on OCHIN's Epic Product Team, contributing to the strategy, design, and optimization of the Epic Resolute product suite. This role provides subject‑matter expertise in Epic Hospital Billing (HB) and Professional Billing (PB), informs best‑practice workflows, delivers system enhancements, and supports organizational initiatives including Gold Stars, Honor Roll, and Epic Upgrades.

• Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference.
• Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end‑user satisfaction.
• Collaborate across departments to support project implementations and address member maintenance issues.
• Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross‑functional teams.
• Skill development and competency growth in technical design, analysis, and system enhancements.
• Other duties as assigned.

• Minimum of at least 5 years of experience as an Epic Resolute Applications Analyst.
• Current certification in the assigned Epic application(s)
  Resolute Hospital Billing, Resolution Professional Billing is required
• Work history in Healthcare IT is required.
• Demonstrated experience in system application build.
• Strong understanding of Epic HB workflows, analytics and technology.
• Experience with business operations workflow in a healthcare environment including payor relations, admissions, billing, and accounts receivable.
• Experience with building system application packages and moving through multiple environments.
• Strong understanding of revenue cycle functions for various facility types including Acute, Critical Access, Sole Community, Home Health, Hospice, Skilled Nursing, Behavioral, and Physical Therapy.
• Strong communication skills - able to communicate with both application and technical team members, as well as end users.
• Consistently acts with integrity and accountability.
• Process and detail‑oriented, with a strong focus on data‑driven decision making.
• Proactive, self‑motivated, and solution oriented.
• Prior to moving forward to the team interview, all candidates are required to complete a 50‑60‑minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing—it’s about understanding fit and setting you up for success.

OCHIN uses broadened pay bands to support equitable and market‑aligned compensation practices. The final offer…