Business and Community Data Analyst

Business And Community Data Analyst

The Business and Community Data Analyst oversees the management, integrity, and optimization of data systems for Iowa Western Business and Community Education division. This position task includes data management, reporting, supports strategic decision-making, and leverages technology to improve business processes and operational efficiency using data. The role requires collaboration across departments and a comprehensive understanding of Business and Community Education (BCE) operations, including programming, workforce training, business development, and financial operations.

Demonstrates IWCC's core mission, vision and values

Monthly, quarterly and yearly data reports on financials, programs, headcount, and contact hours.

Create reports for administrative analysis

Create multi-year reporting for comparison and evaluation

Create and Maintain reports out of IW's registration system (currently Elevate)

Report and collect data on external funding sources (grants)

Identify and implement procedures to ensure data accuracy in the BCE division

Assist in WebMIS data management and submission

Create reports utilizing BCE CRM (Salesforce)

Identify, develop and maintain data reporting for Workforce Pell programming

Assist in Workforce Pell programs

Develop data process

Assist with strategic planning and review of operations processes and recommend improvements through the use of technology solutions.

Create and maintain satisfaction surveys from students and companies we serve.

Represent BCE in internal and external committees as requested.

Create additional reports as requested by VP of Business and Community Education.

Coordinates and Institutional Research, IT, and other divisions at the college to ensure accurate data.

Other duties as assigned

Bachelor's degree preferred with three years of coordination of data and analytical experience preferred.

Excellent verbal and written communication skills and ability

Strong organizational skills including the ability to multi-task, to meet deadlines, to maintain and access paper and electronic files, to produce error-free final products, and to manage time and output

Excellent customer service skills required

Proficient use in computers including Microsoft Office products (Outlook, Word, Excel, PowerPoint) and CRM experience is preferred

Ability to read, write and speak English fluently

Enthusiastic and dedicated to the challenges of helping other people

Ability to function collaboratively as part of a fast-paced, customer-oriented team

Professional in communications, appearance, relationships, and responsiveness

Positive attitude

Ability to maintain strict confidentiality at all times

Self-starter with the ability to perform with little supervision

Regular, prompt & reliable attendance

Ability to pass a background check, have a valid U.S. driver's license and good driving record

The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment

Ability to lift up to 10lbs

While performing the duties of this job, the employee is regularly required to talk and hear

Ability to drive company owned or personal vehicle.