IT Systems Technician

Description

Description

Position Title: IT Systems Technician

Supervisor

Title:

Technology Senior Manager

Employment Type: Full-Time – Salaried

Location: Council Bluffs, IA (onsite)

Department: IT

* Sign on Bonus
* up to $2,500

Do you want to work somewhere where your work truly matters? At Southwest Iowa Renewable Energy (SIRE), we are a high-energy, forward-looking powerhouse on a mission to engineer the smartest, cleanest energy on the planet! We are ambitious and refuse to stand still - we are constantly innovating, smashing goals, and unlocking cool new technologies that push our fast-paced operations to the absolute next level.

We don’t just build renewable energy - we build a team people want to be part of. If you are curious and crave an innovative environment where your hardworking spirit is celebrated, SIRE is exactly where you belong. We are a principled, world-class team that has been redefining renewable fuels since 2009, producing over 140 million gallons of ethanol annually. We lead with a people-centric culture that invests in its team to ensure you have a stable, high-impact career at the center of something big.

Let’s fuel the future together!

The IT Systems Technician provides hands-on, on-site support for business systems and end users, focusing on maintaining reliable IT operations and minimizing downtime. This is a user-facing role designed for someone who can manage day-to-day technology issues independently while coordinating with the IT Manager and a third-party Managed Service Provider (MSP) for escalations and cybersecurity support.

This role is ideal for a technically skilled, physically capable professional who enjoys problem-solving, working directly with users, and performing hands-on technical work in a dynamic environment. This position works closely with other departments to ensure SIRE continues to operate safely, efficiently, and in compliance with industry and regulatory standards.

Maintain and optimize Windows Server infrastructure, Active Directory, Group Policy, and core network services including DNS and DHCP.

Manage, configure, and secure the Microsoft 365 suite and Azure cloud environments to support organizational growth and compliance.

Monitor, troubleshoot, and maintain network infrastructure, including switches, routers, firewalls, and VPN systems.

Implement routine security patching, manage backup verification processes, and execute data recovery protocols to protect organizational assets.

Serve as a escalation point to resolve complex technical issues and provide guidance to Technical team the Business. .

Develop Power Shell scripts to automate repetitive administrative tasks and maintain clear, comprehensive technical documentation.

Other duties as assigned by management.

• Associate’s or bachelor’s degree in Information Technology and/or relevant IT certifications such as CompTIA A+, Network+, or Microsoft certifications with equivalent experience
• 2–4 years of hands-on experience in a dedicated Windows Server environment
• Proficiency in Windows Server (2019/2022) administration and Active Directory/Entra
• Hands-on experience administering Microsoft 365 (Exchange, SharePoint, Teams) and basic Azure infrastructure
• Strong working knowledge of Windows operating systems and Microsoft platforms
• Strong troubleshooting skills and the ability to communicate effectively with end users
• Strong written and verbal communication skills
• Ability to multi-task
• Ability to work well with others and the ability to…