Claims Adjuster Crop

Primary Details

Time Type:
Full time
Worker Type:
Employee

Responsible for delivering prompt and accurate claims service to policyholders and agents by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments, and administering insurance policies to ensure compliance with state and federal regulations.

• Complete field inspections, reviews, and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies.
• Ensure compliant and cost‑effective application of crop policies by leveraging knowledge of insurance statutes and regulations and complying with state and federal regulatory requirements.
• Build and maintain relationships with customers by providing timely and accurate policy service, answering questions, and communicating adjustment determinations.
• Accurately document process and transmit loss information to determine potential damages.
• Participate in quality control tasks, audits, risk assessments, and field reviews.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun.

Associate’s Degree or equivalent combination of education and work experience.

3 years of relevant experience.

• Crop Adjuster Proficiency Program (CAPP)
• Valid driver’s license.

• Clearly and confidently convey information to a wide audience.
• Build and maintain professional networks.
• Effective verbal and written communication skills.
• Work effectively under pressure and meet tight deadlines.
• Collaborate with internal staff and external customers.
• Use relevant information and individual judgment to comply with organizational and legal regulations.
• Make decisions and act in uncertain and ambiguous situations.
• Maintain a satisfactory driving record.
• Self‑start and self‑motivate.
• Establish and maintain effective, trusting, and respectful relationships with others.
• Complete tasks attentively and thoroughly with high attention to detail.
• Work independently with little or no supervision.
• Communicate outside the organization and share information as a positive aid to achieve best practices and objectives.

Bachelor’s Degree or equivalent combination of education and work experience.

• Experience working in agricultural and farming multi‑peril crop insurance and/or crop hail claims.
• General claims adjusting experience.

• Strong working knowledge of crop insurance regulations, policies, procedures, and best practices.
• Working knowledge of Microsoft Office Suite.

Everything we do at QBE is underpinned by our DNA, which interlinks seven cultural elements:
Customer‑focused, Technical experts, Inclusive, Fast‑paced, Courageous, Accountable, and Team. All employees are expected to role‑model and inspire the right behaviours that link to our cultural elements. Employees must also adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices.

Frequent (approximately 10 trips annually).

Field agents work in both office and remote external environments that may present exposure to adverse environmental conditions. Duties include remaining stationary for extended periods, operating basic office equipment, walking on uneven ground, climbing, bending, stooping, using a step or crawl, kneeling, and lifting up to 25 lbs.

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

The duties listed do not limit the assignment of work. They are not a complete list of the duties normally performed in the position or those occasionally assigned outside an employee’s normal duties. QBE’s Group Code of Ethics and Conduct provides clear guidance to help make good judgment calls.

• Adaptability
• Communication
• Conflict Management
• Critical Thinking
• Customer Service
• Detail‑Oriented
• Document Management
• Financial Advising
• Insurance Claims Processing
• Intentional Collaboration
• Managing Performance
• Regulatory Compliance
• Research
• Analysis
• Risk Management
• Standards Compliance

To submit your application, click Apply and follow the step‑by‑step process.

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.