Retail General Manager

Overview

At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location.

• Manage sales performance and identify sales opportunities.
• Develop overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores.
• Own associate training and development, talent assessment, and succession planning.
• Lead, motivate and inspire associates to create a customer/client first environment.
• Hire, mentor, and conduct performance management of all associates, fostering a positive and inclusive workplace environment.
• Resolve associate and customer relations concerns and partner with business partners on a timely basis.
• Act as a Change Champion, initiating and supporting company changes.
• Plan, prioritize and execute detailed instructions in a timely and efficient manner.
• Use computers and technology for information, including POS system.

• High School diploma or equivalent required; bachelor’s degree preferred.
• Business, Marketing, Retail Management, or another related field preferred.
• Minimum two to four years management experience or demonstration of skills and learning through an internal development program.
• Good business acumen.
• Ability to effectively lead, coach and manage others in a professional environment.
• Ability to positively influence at all levels and possess executive presence.
• Excellent verbal and written communication skills.
• Demonstrated leadership capabilities, with the ability to work independently, as well as with others.
• Strong judgment and people management abilities.
• Adaptability to a changing environment and ability to consistently achieve goals despite stress and ambiguity.
• Ability to process information/merchandise through POS register system.

Office Depot and Office Max offer competitive salaries, a benefits package including a 401(k), and opportunities for growth within the organization.

Office Depot and Office Max are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records.