Quality Manager

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is a leading global 3PL organization with over 35,000 employees across more than 400 sites in 18 countries, committed to operational excellence and a customer‑first approach.

Onsite – Country Club Hills, IL.

1st Shift, Monday–Friday.

Travel required:

15%.

• Implement, manage, and continuously improve the Quality Management System (QMS) to meet regulatory, customer, and company requirements; ensure ongoing suitability and effectiveness of the system.
• Serve as the site authority for internal and external audits, ensuring compliance with applicable regulations and standards, including BRC, FDA, and other relevant food safety and quality frameworks; support certification efforts as required.
• Lead Quality Assurance and Sanitation teams, overseeing daily operations, training, and policy adherence; ensure effective safety, environmental, pest control, and sanitation programs are in place and maintained.
• Act as the primary point of contact for customer quality teams, addressing quality requirements, investigations, and issue resolution in a timely manner.
• Manage the Corrective and Preventive Action (CAPA) program, ensuring root‑cause analysis, effective resolution of nonconformances, and verification of corrective actions.
• Deliver facility‑wide quality, food safety, and compliance training to ensure readiness for audits and customer expectations.
• Prepare and maintain quality reports, audit documentation, recall records, and regulatory files to support compliance and continuous improvement.
• Identify and implement process improvements related to quality, food safety, safety initiatives, and operational efficiency.

• Bachelor’s degree in a related field or equivalent combination of education and experience.
• 5+ years of experience in quality, food safety, or compliance within contract packaging, warehousing, distribution, or manufacturing (co‑pack) environments.
• Demonstrated experience with hazardous materials, lot control, product recalls, disposals, and quarantine/segregation processes.
• Strong working knowledge of HACCP, FSMA, PCQI, GFSI standards (including BRC, SQF, FSSC 22000) and AIB requirements.
• Proven experience supporting and leading internal and external audits and maintaining regulatory compliance.
• Solid understanding of food packaging operations, including raw materials and display builds.
• Experience driving safety initiatives and supporting cross‑functional safety and compliance programs.
• Strong proficiency in food safety principles, quality management systems (QMS), and continuous improvement methodologies.
• Excellent leadership, organizational, and communication skills, with the ability to manage priorities and deadlines effectively.
• Strong analytical and problem‑solving skills, with proficiency using computer‑based tools, data analysis, and reporting systems.

• Experience in the 3PL industry strongly preferred.
• Experience working in both Distribution Center (DC) and manufacturing/co‑pack operations.
• Experience in food‑grade warehousing environments.
• Proficiency with Warehouse Management Systems (WMS), such as Manhattan, AS400, or Blue Yonder.
• Proficiency or willingness to learn statistical quality control tools, spreadsheets, and quality reporting systems.

This position is not eligible for immigration sponsorship.