Business general manager

General Manager

General Manager
* Prime Performance & Therapy ? Courtenay, BC
** Salary:
* CA $56,500?

CA $61,000 per year
* Job Type:
* Full-time

About Prime Performance & Therapy At Prime Performance & Therapy, we're more than a high-performance training facility?we're a multidisciplinary team dedicated to helping people perform at their best.

Our team includes Strength & Conditioning Coaches, Kinesiologists, Physiotherapists, Chiropractors, Sports Psychologists, and Registered Massage Therapists, all working together to provide an integrated approach to performance, health, and rehabilitation.

Based in Courtenay, BC, we specialize in developing professional, collegiate, and aspiring athletes while empowering individuals of all backgrounds to move better, feel stronger, and live healthier lives.

Our philosophy combines evidence-based coaching, movement excellence, an energetic training environment, and a commitment to making fitness both challenging and enjoyable. Whether working with elite athletes or individuals discovering their inner athlete, our mission is to deliver measurable results while fostering a lifelong commitment to health and performance.

Prime Performance & Therapy is seeking an experienced and motivated Manager to oversee the day-to-day operations of our gym and clinic.

The Manager will be responsible for supervising daily activities and scheduling, supporting department heads and managers, overseeing policies and procedures, managing employee onboarding and offboarding, monitoring performance, and ensuring that all departments operate efficiently and meet established performance targets.

This position requires a strong leader who is organized, approachable, accountable, and comfortable working across both administrative and practitioner teams. The Manager will serve as an important connection between leadership, employees, practitioners, clients, and external partners.

• Supervise day-to-day activities and scheduling across the gym and clinic
• Ensure departments are adequately staffed and operating efficiently
• Assess and monitor ongoing administrative staff and practitioner needs
• Ensure all departments meet established performance targets
• Uphold company standards and ensure managers and department heads are meeting their responsibilities
• Support managers with questions, problem-solving, and day-to-day leadership challenges
• Maintain a professional, positive, safe, and productive workplace environment

• Oversee and uphold clinic, gym, and company policies and procedures
• Create, maintain, and regularly update Standard Operating Procedures (SOPs)
• Develop and maintain training materials and operational documentation
• Identify opportunities to improve operational efficiency and service delivery
• Ensure policies and procedures are consistently communicated and followed
• Create and uphold a safe and secure channel for staff and clients to raise concerns and provide feedback
• Schedule and lead bi-weekly front desk meetings

• Oversee ordering of supplies for the clinic and gym
• Review supply requirements and purchasing activity
• Maintain and review the Purchase Log
• Monitor inventory and identify upcoming supply needs
• Work with appropriate team members and vendors to ensure supplies are available when needed

• Manage employee onboarding and offboarding processes
• Coordinate and support training for new employees
• Work with department heads to create and implement effective training programs
• Review employee performance evaluations and related reports
• Assist with the review and documentation of raises, incidents, and disciplinary matters
• Answer employee questions and provide guidance on workplace policies and procedures
• Support managers and department heads in addressing employee performance and workplace concerns
• Monitor employee morale

• Location Courtenay , BC
• Work location On site
• Salary $ 56,500 to $ 61,000 YEAR annually
• Terms of employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source  #