Manager, Business Strategy and Operations

Location

Workat Home, Rhode Island, United States (on-site)

We're building a world of health around every individual—shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger—helping to simplify health care one person, one family and one community at a time.

CVS Health is seeking a Manager, Business Strategy & Operations to support the development and optimization of our Adherence Solutions product suite. This role is ideal for a strategic thinker with strong analytical skills and a passion for improving healthcare solutions.

• Create and manage reports related to product operations, outcomes, and finances.
• Monitor targeting and program execution processes to ensure flawless delivery.
• Conduct analyses and use data to inform decisions on key product features.
• Support the development of briefings and PowerPoint presentations for internal stakeholders and external clients, focusing on product outcomes, strategy, operations, sales/marketing, and finances.
• Take ownership of product roadmap items by defining strategies or features, conducting feasibility studies and business cases, outlining next steps, executing plans, and collaborating with cross‑functional teams such as Operations, Data Science, and Engineering.
• Partner with vendors and multiple teams across the enterprise to ensure client satisfaction, operational effectiveness, and program financial goals are achieved.
• Become a subject matter expert on medication adherence.
• Manage day‑to‑day responsibilities, including addressing client inquiries, identifying and resolving operational issues, and providing additional support as needed.

• Strong analytical and critical thinking skills.
• Proficient in Excel and PowerPoint; able to turn data into actionable insights and compelling presentations.
• Highly collaborative, with experience working across operations, data science, data engineering, finance, marketing, and sales.
• Ability to manage multiple projects simultaneously, adjust priorities as needed, and meet deadlines.
• Demonstrated team player, able to develop cross‑functional relationships and communicate effectively with all levels of the organization.
• Results‑oriented; possess ability to set the right expectations based upon the timelines and workload of cross‑functional stakeholders; drive the project and keep others on task to meet goals.
• Self‑starter who thrives in a fast‑paced environment and can work independently with minimal guidance.

• Five or more years of experience in product development, product management, strategy & operations, or consulting.

• Prior healthcare industry experience.
• Experience with product lifecycle, developing business cases and testing new initiatives.
• Strong written and verbal communication skills.
• Excellent organizational skills.
• Superior problem‑solving skills.
• High level of independent judgment and initiative required.

• Bachelor's degree required.
• Master's degree preferred.

Anticipated Weekly

Hours:

40. Time Type:
Full time.

Pay Range: $66,330.00 - $.

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. These benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We anticipate the application window for this opening will close on: 06/30/2026.