Receptionist, Hospitality ​/ Hotel ​/ Catering

Overview

Holiday Inn Coventry £26,436.80 per annum / £12.71 per hour, 40 hours per week across 5 days

We are looking for a friendly, passionate and energetic Receptionist to join our team.

First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms.

You must have a natural hospitality charm and a passion for service.

Ideally you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

Experience in hospitality is desirable; full training provided. Ability to deliver a high standard of guest service and communicate effectively. Willingness to work flexible shifts.

• Exclusive discounts for you, your friends and family
• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
• Discounted stays for friends and family
• 50% discount when dining in our restaurants and bars
• Free meals while on duty
• Access to high-street discounts on a range of shops, experiences and more
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
• Generous refer-a-friend bonuses, starting at £250
• Caring for your health and wellbeing, including wellness activities and an Employee Assistance Programme
• Healthcare Cash Plan options
• Fully funded apprenticeship programmes
• Internal development programmes
• Monthly and annual team member service awards

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.