Water Quality Specialist

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At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide for employee engagement, and we're equally proud of our strong Glassdoor score - reflecting how much our people love working here.

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

Our Water Quality and Environment team have an opportunity for you to join as our new Water Quality Scientist.

We are looking for someone with strong analytical skills, who loves to investigate and solve problems and someone with great communication skills who can influence a wide range of stakeholders.

In this role you'll be investigating water quality issues, providing technical advice to stakeholders across the business and keeping our customers informed. You'll also support the wider business by providing expert water quality advice during the delivery of major capital schemes and ensuring a focus on great hygiene controls.

As a Water Quality Scientist, you'll help to provide 24/7 water quality support through the Public Health and Standards team. You'll need to be flexible as you'll be expected to work some weekends and be part of a rota for standby cover.

Some of your other key accountabilities will include:

• You’ll be assessing risk and defining the response to water quality issues such as sample result failures, operational events, and complex water quality complaints.
• Liaising with and advising stakeholders across the operational and customer care teams within the business.
• Being a point of contact for customers who are experiencing complex or long-standing water quality issues to ensure they are kept up to date on progress with investigation findings and resolutions.
• Facilitating Root Cause Analysis sessions across a range of complex water quality issues.
• Building positive working relationships with public health professionals and championing water quality and public health protection in all work areas.

You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That's why we value in-person moments to keep our culture alive and why for this role you'll usually find us in the office during our working hours.

To be successful, it's expected that you'll have an understanding of drinking water quality standards and principles of water treatment.

You will have strong communication skills, being comfortable speaking to customers and a wide range of internal and external stakeholders.

You will have a degree in a scientific or engineering subject and you will also hold a full driving license.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We're looking for people who want to get involved, be part of something bigger, and make a difference because they care.

It's not just a job; it's a career. We offer benefits that reward great work and award - winning training to help you reach your potential. You'll also contribute to the environment and community. Some of our benefits include:

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year). Annual leave rises to 28 days after 5 years of service.
• Annual bonus scheme (of up to £2,250 per annum based on company performance)
• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
• Family friendly policies (including, a year off fully paid maternity and adoption leave)
• Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Two volunteering days per year