Trainee Retail Locksmith

Company Description

Eydens:
Locksmiths and Security Professionals is a trusted member of both the Master Locksmith Association and the Auto Locksmith Association. The company provides expert locksmith services and auto car key solutions to keep properties and vehicles secure at all times. Eydens focuses on high-quality workmanship, reliable service, and strong customer relationships. Team members work with a wide range of locks and security products, gaining experience in both domestic and commercial environments.

The Trainee Retail Locksmith role is a full-time, on-site position based at Eydens' premises in Coventry. Day-to-day tasks include assisting experienced locksmiths with key cutting, lock fitting, and basic lock repairs, as well as learning how to diagnose and resolve common lock and security issues. The role involves serving customers at the retail counter, handling inquiries, and providing clear information about security products and services.

As skills develop, the trainee will support maintenance and repair work, help prepare tools and materials, and maintain a clean and organized workshop and retail area. Training will be provided to build technical competence, product knowledge, and customer service skills in a structured and supportive environment.

• Interest in locksmithing and security, with willingness to develop practical Locksmithing skills.
• Ability to support Maintenance & Repair and general Maintenance tasks on locks, hardware, and related security products.
• Basic hands-on abilities that can extend to Welding and Millwork under supervision as needed for locksmith and hardware work.
• Good customer service and communication skills, comfortable interacting with the public in a retail environment.
• Strong attention to detail, accuracy in key cutting and product handling, and a focus on safety.
• Ability to follow technical instructions, learn new tools and techniques, and work effectively in a team.
• Reliable, punctual, and organised, with readiness to work full-time or part-time on-site in Coventry.
• Any previous experience in a trade, retail, or technical role, or relevant vocational training, is beneficial but not essential.