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Head of Technical Support and Services – Escalations & Scale
Job in
Covina, Los Angeles County, California, 91722, USA
Listed on 2026-08-20
Listing for:
Doppel
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Doppel in the United States is seeking a hands-on technical leader to head Doppel’s Technical Support & Services function, spanning frontline Customer Support and a team of senior technical resources responsible for advanced escalations, integrations, reporting, and complex customer needs.
You will run day-to-day support operations, mentor senior engineers, and drive scalable processes, documentation, automation, and self-service while ensuring clear ownership and strong stakeholder
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